Challenge

Are Your Online Reviews as Stellar as Your Service?

Reviews matter — 90% of consumers use them to decide where to take their business. Ensure your reviews are accurate and representative with an integrated Online Reputation Management platform.

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Solution

Take Control

  • Monitor
    Monitor

    Monitor all of your reviews on Google, Facebook and hundreds of review sites from a centralized dashboard.

  • Request
    Request

    Get representative reviews from all of your customers on kiosks, e-mail and SMS.

  • Respond
    Respond

    Give your team the tools to respond quickly and professionally when reviews post anywhere on the web.

Benefits

Improve the Customer Experience

Increased Visibility

Increased Visibility

Capturing the voice of the customer across the web drives improvement in service.

Better Reviews

Better Reviews

Fast response to customer feedback in online reviews builds local advocacy and trust.

Higher Search Rankings

Higher Search Rankings

More and better reviews drive higher rankings for your locations and more business.

Results
4.7
Avg. Star Rating

+300%
Positive Reviews

“Online Reputation Management is one of the most impactful programs we are running in marketing — we now have a competitive advantage because we’re able to ‘touch’ every patient who reviews us.”
Leslie Heizman, VP of Marketing and Business Development
Resources

See How Online Reviews Help Companies Drive Business

Turn Your Customers Into Brand Champions

The Dos and Don’ts of Responding to Reviews in an HIPAA-compliant Way

Best Practices

Best Practices for Responding to Patient Reviews

4 Key Trends

4 Key Trends in Online Reputation Management for 2017

More customer success stories >