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What Social Media Says About Housing Costs and Rents
Consumers are talking about housing costs and rent across social media. We break down what they’re saying and how it might impact your business.

Google Business Profile Q&A Best Practices
We break down everything you need to know about Google Q&A’s, why they’re important for your business, and how to best optimize them.

Why Delivering An Exceptional Guest Experience in Hospitality Is More Important Than Ever
Recently, I attended a ‘fireside chat’ attended by senior figures – including Chief Financial Officers

Why the Feedback Economy Matters to Property Managers
Our 2022 Reputation Property Management Report shows that property managers need to listen to renter feedback now more than ever. Here’s why.

The Cold War of Golf: Social Sentiment on the LIV Tour
Our CEO Joe Fuca analyzes the controversy between the PGA and LIV golf tournaments with Reputation’s Social Listening tool and offers his take.

Local SEO vs Organic SEO: What’s the Difference?
SEO is necessary for your business to be found, but should you implement a local SEO or organic SEO strategy? We’ll break down each option.

21 Customer Service Statistics to Keep in Mind
Your customer service can make or break a customer’s experience with your brand. These statistics provide insight into exactly how that is.

Why Your Business’s Customer Experience Matters
Delivering a good customer experience is more important now than ever. We break down how businesses can work to improve their CX and retain customers.

How to Support the LGBTQ+ Community on Your Google Business Profile
Over the years, Google has taken significant steps to uplift the LGBTQ+ community, such as

Can Amazon Win with Local Advertising?
Facebook and Google are two of the top ad platforms, but can Amazon come out on top? We break down some of the latest updates from the retailer.

SEO Best Practices for Small Businesses
A thorough SEO strategy is the best way to build up local clientele for your small business. We break down what you need to know to get started.

How Apple Is Improving Apple Maps
Apple is introducing changes to position its Maps app as a major competitor to Google. We break down what your business should expect.