Featured Coverage

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What Doctors Are Doing About Bad Reviews Online

Bad online ratings can wreak havoc on a doctor’s business – but having solid Online Reputation Management in place can mitigate risk. Reputation Management platforms can play a critical role by increasing the volume of feedback from patients.

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Reputation Goes Mobile with New App

Reputation.com launched a new mobile app called Reputation Live, which enables frontline employees to ask all customers to share their experience on major review sites. The solution uses text messaging to request feedback immediately following a customer interaction.

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4 Steps to Elevating Your Dealership’s Online Reputation

About 91 percent of auto shoppers read online reviews before deciding which dealerships to shop. But proven Online Reputation Management tools can help auto dealers manage their online reputation, keep ratings and rankings high with a surplus of representative reviews.

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How Online Reviews Are Transforming Marketing

The “Mad Men” days are over, along with the bullhorn mentality of traditional advertising – and branding power is now in the hands of your customers. To capitalize on the new dynamic, you must manage and influence the conversation happening online about your brand.

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How to Transform Your Word-of-mouth Marketing Strategy

As traditional word-of-mouth becomes a thing of the past, brand managers who use online reviews have an advantage. Actively managing your online reputation can help you stay clear of negative customers sentiment and boost your positive online presence.

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