Tip of the Week: Don’t Remove Negative Reviews

Jon Schepke
Jon Schepke , VP of Strategic Partnerships

If you receive negative reviews, don’t try to have them removed. Instead, focus on creating more positive customer experiences and continue your outreach to all customers — the silent majority that might not have thought to review you — perpetuating a cycle of positive reviews to share.

Read our Online Reputation Management Success Kit to get more valuable tips that will help you improve your business’s online reputation.