Actions
Streamline your workflows with automatic ticketing
Create personalized experiences for your consumers across the entire consumer journey.
Automatically Create Tickets
Unify Internal Teams
Measure Outcomes
Features of Actions
Ticket Automation
Streamline your workflows by automatically creating tickets based on custom criteria like review rating or keywords.
Or choose to create tickets for those that meet custom criteria based on keywords, star ratings and more.
Custom Queues
In addition to the master queue, easily set up custom queues.
Each team can have its own queue to focus on the tickets assigned to them.
Internal Organization
Assign tickets quickly to the right team member and reduce confusion with smart filtering to prioritize important tickets.
Real Time Updates
Trigger email and mobile notifications to team members whenever they get assigned a new ticket.
Reduce Resolution Time
Automatically escalate tickets based on custom parameters. Track response rate and resolution time. Monitor tickets by user, location, and status.