Adds Comprehensive Social Media Targeting Capability to Enterprise Platform, the leading provider of online reputation management technology and services, today launched new social media capability on its enterprise platform. The new Social Media module helps brands to better target local customers by building and managing a robust social presence tailored to thousands of individual business locations at the community level.

Founder Michael Fertik transitions to new role as Executive Chairman

The below is a brief note from outgoing CEO and Founder Michael Fertik, as he transitions to a new role as Executive Chairman: I have big news to share – after 10 years of founding and leading, I’m moving to the brand-new role of Executive Chairman. I’m thrilled to say that Shrey Bhatia will take the helm in an expanded role as CEO and President starting immediately. Welcomes New Chief Product Officer Pascal Bensoussan

Pascal Bensoussan, the leader in online reputation management technology and services, welcomes Pascal Bensoussan as its new Chief Product Officer and member of the senior executive leadership team. In this role, he’ll focus on leading the overall vision, strategy, roadmap, and go-to-market plans for’s enterprise platform.

Raconteur: Getting The Reviews That You Deserve tightrope walking

This article on Raconteur describes not only why online reviews are important to businesses but also how easy it is for those reviews to tell a misleading story. In the piece, Raconteur interviews UK managing director Richard Harrison, who describes how we help businesses generate more reviews and cultivate a fairer, more evenhanded online presence. Read More >>

"Your digital reputation is the key to success": Michael Fertik in the India Times

In this piece, the India Time's Priyanka Sangani interviews CEO Michael Fertik about the ways companies are using personal online data to make hiring decisions. The article also discusses key themes from Fertik's recent book, The Reputation Economy, and offers advice about "Big Analysis" for businesses. Read More >>

The Hub: Chain stores must transition from online liability to digital asset

CLEAR infographic

In this piece published by The Hub,'s chief enterprise strategy officer Anthony Johndrow discusses how online reputation affects retail chains, and how they can use today's shifting online landscape to turn brick-and-mortar locations from "online liabilities to digital assets." Read More >>

Business News Daily names best reputation management service for businesses

We’re very excited to have been chosen by Business News Daily as the top reputation management choice for businesses. In their review, they discuss specific features of our reputation management offerings and explain why they selected over our competitors. They also gave us high marks for customer service, the comprehensiveness of our features, and transparency in pricing. Wins Fifth Consecutive Stevie Award for Customer Service

Stevie Award Golden Statues

The Stevie® Awards are business awards that recognize excellence from both individuals and organizations, chiefly in sales and customer service. Created in 2002, the Stevies have become a guidepost for the most service-minded companies around the globe. This year’s results are in and it’s official: 2015 marks the fifth year that’s Customer Support department has won an award for excellence! Because online firms are infrequently recognized in this area, we are especially delighted to be spotlighted by the Stevies.