Chief Executive Officer
A thirty-year technology veteran, Joe Fuca is known in Silicon Valley for leading both private and public companies through worldwide growth phases, transformative customer success, and category leadership. Most recently the president of worldwide field operations at SaaS breakout FinancialForce, Joe was responsible for all enterprise-class sales, implementation and customer success groups. He was the first executive brought into DocuSign to build out the infrastructure necessary to grow the company ten-fold to $250 million in four years. In addition, he designed DocuSign’s vertical strategy, priorities and positioning; expanded its presence globally; and forged strategic partnerships with Salesforce.com, major financial services organizations and top-tier consulting firms.
The CEO Corner
Hear Joe’s thoughts on the future of reputation on A Shark’s Perspective podcast.
Jason Grier leads Reputation.com’s customer loyalty and growth initiatives as executive vice president and chief customer officer. Jason is a former senior vice president of Global Support Operations and chief customer officer at McAfee, where he spent more than 10 years.
While at McAfee, Jason built a reputation as an industry leader in customer support and operations. His teams were honored with a number of awards, including the Intel Quality Award, a prestigious honor for outstanding quality and personification of Intel’s values and the highest team honor given at Intel. His teams also won two TSIA Star Awards, two Service & Support Professionals Association Awards, and a Stevie Award for innovation in action.
Before his time at McAfee Jason held executive-level positions at Sutherland Global Services and Covad Communications.
Jason holds a bachelor’s degree from North Carolina State University and an MBA from Pfeiffer University.
With more than two decades of sales experience at both large-scale and entrepreneurial organizations, Chris Lee leads Reputation.com’s global sales team as Executive Vice President of Worldwide Sales.
Chris has held North American sales leadership roles at FinancialForce and DocuSign, and he’s a former Regional Vice President of Sales at Salesforce. During his career he has consistently exceeded organizational sales goals while regularly delivering double-digit year-over-year growth.
At FinancialForce Chris helped the enterprise sales team top the $100 million threshold, while at DocuSign he attracted top clients such as JP Morgan Chase, Bank of America, Citi and Wells Fargo. And during his 10 years at Salesforce Chris was part of a team that increased revenue from $25 million to more than $4 billion.
Chris holds a BA in both Economics and Communications from Villanova University.
Mark Phillips brings over two decades of financial and operational experience to Reputation.com, and is responsible for leading all aspects of the company’s global financial operations. Mark has extensive experience in corporate finance, mergers and acquisitions, and fund raising.
Mark has spent his entire career in Silicon Valley, and his leadership spans early-stage startups through public companies. Most recently, Mark served as the CFO of RichRelevance, Inc. Mark holds a Bachelor of Arts in Economics from UCLA.
Pascal Bensoussan leads the overall vision, strategy, roadmap, and go-to-market plans for Reputation.com’s Enterprise platform.
Prior to Reputation.com, Pascal served as Chief Strategy Officer for media intelligence startup Aggregate Knowledge, taking the company from zero to a $20 million run-rate within years, followed by a successful acquisition by Neustar in 2013 as the leading data management platform in the advertising technology space. Prior to Aggregate Knowledge, Pascal was VP of Product for media-monetization startup Rapt, where he held an executive leadership role in the company’s double-digit revenue growth and strategic sale to Microsoft in 2008.
Pascal holds a master’s degree from Stanford University and graduated from Ecole Polytechnique in France.
Manish brings over 25 years of engineering experience to Reputation.com, and is responsible for leading and managing the company’s engineering team and technical architecture. Prior to Reputation.com, he architected distributed systems for Liveops, Paypal, SAP Markets, and Advent Software. Manish had previously co-founded Phulaxis (acquired by Agiliance).
Manish is a graduate of the Haas School of Business, University of California Berkeley and has an undergraduate degree from Manipal Institute of Technology in Computer Engineering.
Chris Sundermeier is General Counsel and Chief Privacy Officer for Reputation.com. He comes to the company after representing various Silicon Valley internet and technology companies for more than a decade as a litigation partner at Cooley LLP. It was there that Chris focused on disputes involving complex commercial contracts and technology agreements, securities, fiduciary duty, mergers and acquisitions, and intellectual property.
Chris graduated magna cum laude with a law degree from Boston College, where he was a member of the Order of the Coif. Prior to attending law school, Mr. Sundermeier taught Philosophy at multiple universities and colleges around New York City while working on a Ph.D. in Philosophy at Fordham University. He also holds an undergraduate degree in English and Philosophy from Creighton University.
Bruce Scott has over 40 years of Silicon Valley startup experience where he has contributed as an original author, founder, co-founder and executive manager. His experience includes database, security, Salesforce.com applications, and web applications. He was the first employee to start work at Oracle, where he co-authored the original first three versions of Oracle database product (the first commercially available relational database product) and is known by Oraclephiles as Scott/Tiger. He co-founded Gupta where he authored the first PC-based client/server database product and helped Gupta achieve a successful IPO. He has been an Agilist for over a decade and has trained many engineering teams in Agile methodologies.
Bruce received a Bachelor of Science degree in Computer Science from Cal Poly, San Luis Obispo and currently sits on the Computer Science department’s Industry Advisory Board.
Ankur Bhatnagar is responsible for Reputation.com’s international sales and worldwide business development. He brings with him a wealth of experience in strategic partner sales, channel sales, business development, mergers and acquisitions, and corporate strategy.
Prior to joining Reputation.com, Ankur led the Cisco Security Business Development team. As part of the IronPort acquisition by Cisco, he spent nearly four years building out the Systems Integrator channel (with 20-plus partners) in Europe, which was focused on large enterprise accounts. He then managed the entire Cisco Security Channel (450-plus partners).
Ankur received his MBA from Harvard University and his M.S. in Mechanical Engineering from Iowa State University with academic honors.
Cassie leads our Customer Success, Business Listings, Social Media and Review Response Operations. She was instrumental in starting Reputation.com’s Arizona office, hiring and developing a dynamic team while focusing on creating a great culture.
During her career, Cassie has helped grow businesses ranging from first-year start-ups through public companies, building Customer Success and Operations teams into successful, high-performing teams. Her passion for creating value for the customer is reflected in her vision to accelerate client success through metrics-driven, hands-on teams and world class customer support. In November 2018, The SaaS Report named Cassie as one of the top 50 women in SaaS.
Cassie is an Arizona native and has her B.S.B.A. from Northern Arizona University with an emphasis in Marketing and Management.
David is the Sr. Director of IT & Information Security at Reputation.com. David is an innovative technology leader with more than 20 years of experience managing all facets of IT infrastructure and information security for top-tier technology and cyber security companies including Cisco Systems, IBM, CrowdStrike and Endgame Inc.
During his career, he has championed, driven, and delivered major cyber security initiatives and has been responsible for the security posture of eHealthInsurance, IronPort Systems and Cisco’s STG BU. Prior to Reputation.com, David served as Senior Director of IT Operations at CrowdStrike, Vice President of Technical Operations at Endgame and Head of Security Cloud Operations at Cisco Systems, where he was responsible for leading a multinational IT operations and security team.
With more than 15 years’ HR experience, Pennie specializes in culture development, compensation and performance management, talent acquisition and rapid organizational growth. Prior to joining Reputation.com, she held positions at ChargePoint and Workshare.
Pennie received a BA from Chadron State College and earned her Professional of HR (PHR) certification through the Society of Human Resources Management. She also prides herself in being a mentor to HR professionals beginning their careers.
Brad has a long career in data science, building predictive and optimization algorithms for a range of applications including online advertising, marketing attribution, finance, and sports. Prior to joining Reputation.com Brad held key research and leadership positions at Advertising.com, the Golden Baseball League and Oncept Consulting Group.
Brad earned his PhD at Stanford University, with a focus on Operations Research and Predictive Modeling. His research in sports analytics, culminating in a thesis on “Stochastic Modeling and Optimization in Baseball,” has provided the foundation for several predictive models and optimization tools used by teams and other entities in baseball, basketball, and football.