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In-store Shopping Starts Online

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72% of consumers who did an online local search visited a store within five miles of their location.

Capture Local Traffic Before Your Competitors Do

In “near-me” search results, good reviews and high ratings set you apart from competitors. Businesses with strong online reputations stand out and capture new customers.

Make it Easy for Customers to Find You

Make it Easy for Customers to Find You

Ensure all business listings are consistent and accurate, so customers can find your locations, not the competition.

Make it Easy for Customers to Find You

Deliver a Better Customer Experience

Deliver a Better Customer Experience

Candid feedback in surveys and online reviews can help improve operations and enhance the customer experience.

Deliver a Better Customer Experience

Build Brand Equity on Social Channels

Build Brand Equity on Social Channels

Create a community of local advocates by engaging with customers and sharing positive reviews on social networks.

Build Brand Equity on Social Channels

Know What Customers Are Saying About You

Know What Customers Are Saying About You

Stay on top of customer sentiment by monitoring all your online reviews on a single dashboard. Demonstrate your commitment to the customer experience by responding promptly to all reviews.

Know What Customers Are Saying About You

Learn How Your Locations Can Manage Their Online Reputation

How to Get Started

How to Get Started with Online Reputation Management

Your Next Customer

Your Next Customer Can Be Won or Lost in a Micro-moment

How Retailers Can Improve

How Retailers Can Improve Customer
Service

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