In-store Shopping Starts Online
72% of consumers who did an online local search visited a store within five miles of their location.
Capture Local Traffic Before Your Competitors Do
In “near-me” search results, good reviews and high ratings set you apart from competitors. Businesses with strong online reputations stand out and capture new customers.
Make it Easy for Customers to Find You
Ensure all business listings are consistent and accurate, so customers can find your locations, not the competition.
Deliver a Better Customer Experience
Candid feedback in surveys and online reviews can help improve operations and enhance the customer experience.
Build Brand Equity on Social Channels
Create a community of local advocates by engaging with customers and sharing positive reviews on social networks.
Know What Customers Are Saying About You
Stay on top of customer sentiment by monitoring all your online reviews on a single dashboard. Demonstrate your commitment to the customer experience by responding promptly to all reviews.
Learn How Your Locations Can Manage Their Online Reputation
How to Get Started with Online Reputation Management
Your Next Customer Can Be Won or Lost in a Micro-moment
How Retailers Can Improve Customer
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