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The Road Ahead is Challenging

The Road Ahead is Challenging

There’s lots of speculation about the future of the automobile industry. No matter what happens, the need for automobile dealerships to effectively manage their digital presence and online reputation will continue to be critically important – and the requirements for doing that increasingly complex.

Reputation management no longer means just third-party reviews – it also includes social media engagement and advertising, operational insights and improvements, and more.

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The Road Ahead is Challenging

Hit your Revenue and Cost Savings Targets

Hit your Revenue and Cost Savings Targets

Reputation.com offers customizable, integrated solutions that cover the entire span of consumer experience on the web, at prices that won’t break the bank.

  • Business listings, directories and location finders
  • Review management
  • Customer surveys
  • Operational analytics
  • Social media management
  • Mobile customer engagement

Contact us to learn more

Hit your Revenue and Cost Savings Targets

Reputation.com: The Trusted Platform for Automotive

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Organic Social Posts

Online Stars Sell More Cars

Our tools and related services help drive business to your dealership

Get More Customers

Show You Care

Social Media

Know Where You Stand

Don't Go It Alone

Get More Customers
90% of consumers use reviews to decide where to take their business

Get More Customers

Get More Customers with More and Better Reviews

90% of consumers use reviews to decide where to take their business

Increase review volume by 4X or more. Sales and service staff can use the Reputation Live mobile app to request reviews before a customer leaves the dealership.

Automatically request reviews via email with our review request engine. You can also send individual requests directly from the platform to further increase your review volume and quality.

Show You Care
Best practice is to respond to all negative and at least 20% of positive reviews

Show You Care

Respond to Customer Feedback

Best practice is to respond to all negative and at least 20% of positive reviews

Monitor and respond to reviews across all sites from a single, integrated dashboard, and use customizable response templates to ensure consistency and adherence to best practices.

Customizable review alerts (via email and our Reputation Manager mobile app) notify you when reviews come in, so you can respond quickly. And our team of experts is available, as needed, to help out.

Social Media
69% of adults use at least one social media site; 56% use more than one

Social Media

Flex Your Social Media Muscle

69% of adults use at least one social media site; 56% use more than one

Create, schedule and publish content to Facebook, Twitter and other key social media sites. We also offer a variety of social advertising services.

And if you’re short on staff or time, our experts are standing by to help with posting and community engagement.

Know Where You Stand

Know Where You Stand

Assess Your Dealership’s Performance at Any Time – and Over Time

69% of adults use at least one social media site; 56% use more than one

Our unified dashboard displays key metrics to keep you informed of trends and performance at your dealership. You can tailor reports to suit your needs and distribute them to stakeholders with a few clicks. Create detailed reports on the fly or schedule them to send ahead of time.

Don't Go It Alone

Don't Go It Alone

Take Advantage of Expert Support and Best Practices

69% of adults use at least one social media site; 56% use more than one

Forge a partnership with your dedicated Customer Success Manager to review your results at regular intervals and identify how to optimize your dealership’s performance in key areas.

We also provide centralized support, online training and best practices resources.

Ready to Learn More? Contact Us

Resources for Automotive

Attract Millennials to your Dealerships with a Solid Online Reputation

Attract Millennials to your Dealerships with a Solid Online Reputation

How Online Stars Sell Cars The Impact of Online Reputation on Sales

How Online Stars Sell Cars The Impact of Online Reputation on Sales

Auto Industry Consolidation Calls for Structured Approach to Reputation Management

Auto Industry Consolidation Calls for Structured Approach to Reputation Management

See more great resources >