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The Road Ahead is Challenging

The Road Ahead is Challenging

There’s lots of speculation about the future of the automobile industry. No matter what happens, the need for automotive groups and their dealerships to effectively manage their digital presence and online reputation will continue to be critically important – and the requirements for doing that increasingly complex.

Reputation management no longer means just third-party reviews – it also includes directory and listings management, social media engagement, survey feedback, operational insights, and more.

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The Road Ahead is Challenging

Hit your Revenue and Cost Savings Targets

Hit your Revenue and Cost Savings Targets

Reputation.com offers customizable, integrated solutions that cover the entire span of consumer experience on the web, at prices that won’t break the bank.

  • Business listings, directories and location finders
  • Review management
  • Customer surveys
  • Operational analytics
  • Social media management
  • Mobile customer engagement
  • A broad array of digital advertising services

Contact us to learn more

Hit your Revenue and Cost Savings Targets

Reputation.com: The Trusted Platform for Automotive

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Dealerships
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Locations
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Reviews
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Organic Social Posts

Reputation is Built on More than Reviews

We offer solutions for multiple aspects of the consumer experience

Increase Dealership Traffic

Consolidate Locations

Get More Customers

Show You Care

Know Where You Stand

Increase Dealership Traffic
Car shoppers spend 59% of their time researching on line

Increase Dealership Traffic

Be Found and Stand Out on Maps, Search and Social

Car shoppers spend 59% of their time researching on line

Reputation.com’s Business Listings management service ensures your dealerships’ listings are complete and accurate, so customers can find them no matter where they look. That means no more lost business due to out of date phone numbers, hours or other location details!

We’ll perform an initial audit, clean up the data and keep it current over time, as your dealership details change.

Consolidate Your Dealerships

Consolidate Your Dealerships

Make it Easy for Customers to Find Your Dealerships

Our Directory Management service optimizes the search experience for customers by organizing all your locations in a clean and easy-to-navigate way.

This service also increases search engine optimization (SEO) for your group and can be extended to include an appointment booking service.

Get More Customers
90% of consumers use reviews to decide where to take their business

Get More Customers

Get More Customers with More and Better Reviews

90% of consumers use reviews to decide where to take their business

With our Reputation Live mobile app, sales and service staff can request reviews before a customer leaves the dealership and increase review volume by 4X or more.

Using our review request engine, you can automatically request reviews via email.

Or send individual requests directly from the platform to further increase your review volume and quality.

Show You Care
Best practices dictate responding to all negative and at least 20% of positive reviews

Show You Care

Respond to Customer Feedback

Best practices dictate responding to all negative and at least 20% of positive reviews

Monitor and respond to reviews on all sites via our integrated dashboard, using predefined response templates that are easily customizable. Set up alerts to be notified about reviews that need immediate attention.

Our team of experts is on-hand to respond to some or all of your reviews based on criteria you specify.

Know Where You Stand

Know Where You Stand

Assess Your Group’s Performance at Any Time – and Over Time

The Reputation.com dashboard provides a wide range of performance metrics to keep you informed of your dealerships’ performance at any given moment in time, or over time. Slice and dice the data any way you like.

With advanced analytics, you can zero in on what your dealerships are doing right, and identify areas in need of improvement.

Easily create and distribute reports with key metrics to relevant stakeholders — either on the fly or at scheduled intervals.

Ready to Learn More? Contact Us

Resources for Automotive

Attract Millennials to your Dealerships with a Solid Online Reputation

Attract Millennials to your Dealerships with a Solid Online Reputation

How Online Stars Sell Cars The Impact of Online Reputation on Sales

How Online Stars Sell Cars The Impact of Online Reputation on Sales

Auto Industry Consolidation Calls for Structured Approach to Reputation Management

Auto Industry Consolidation Calls for Structured Approach to Reputation Management

See more great resources >