What is Your Reputation Score?

Get a real-time calculation of your online performance across all consumer touchpoints.
  • Know Your Score

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    Know Your Score

    Your brand receives multiple sources of feedback across a broad and ever-expanding ecosystem of data sources. Reputation Score takes into account all factors affecting your reputation — star ratings, online reviews, business listings, social engagement and more — for a 360-degree view of your brand’s performance.

  • Monitor in Real Time

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    Monitor in Real Time

    One review can have measurable impact. Our sophisticated, patented algorithms are used to calculate your unique score and update it to reflect changes in real time. No more surprises — you’ll know when to take action.

  • See How You Compare

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    See How You Compare

    Reputation.com tracks scores for thousands of businesses across industries. You’ll see how your score measures up relative to industry and best-in-class benchmarks — and you’ll understand at a glance how you fare against your competitors.

Act on Insights

Put in motion a virtual cycle of continuous improvement.
Pinpoint Issues

Pinpoint Issues

Dig deeper into the components of your Reputation Score to uncover operational or service issues, and devise an informed action plan to fix them.

Accentuate the Positive

Accentuate the Positive

Discover what delights your customers, and standardise on what you’re doing well across your organisation.

Train Smarter

Train Smarter

A deeper understanding of your customer and their experience will inform employee development programmes and improve their performance.

Compete Better

Compete Better

See how you compare with your competitors on key customers experience categories and overall reputation. The more you know, the stronger you grow.

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A Business Guide to Reputation Score for 2019

Learn all about Reputation Score, how we calculate it, why it matters and what you can do to increase it.

Learn More