Make Data-Driven CX Improvements

Pinpoint and address emerging issues and weaknesses, before they impact your reputation.

Know Where You — And Your Competitors — Stand

Know Where You — And Your Competitors — Stand

Reputation.com’s Competitive Benchmarking tools deliver at-a-glance insight into how you’re doing relative to competitors or other locations, across a range of industry-specific metrics. We gather customer feedback for your competitors from across the web, and display it on a Leaderboard.

Know Where You — And Your Competitors — Stand

Get In Touch with Their Feelings

Get In Touch with Their Feelings

Reputation.com provides insightful Sentiment Analysis with word clouds, which offer a visual snapshot of common words and themes that appear in customer feedback across the web. Instantly identify strengths or weaknesses, and know where to focus your efforts.

Get In Touch with Their Feelings

Traffic Insights

insights

Get one step closer to meeting customers where they are — and make revenue-driving operational improvements. Reputation.com monitors and analyses actions from your listings — site visits, clicks-to-call, direction requests and more, so you can fine-tune your online presence to drive more business.

insights

Turn Information into Action

Turn Information into Action

Leverage deep learning to uncover trends in reviews, social media and surveys, and make targeted operational changes that improve customer experience.

Turn Information into Action

More Resources About Insights

4 Ways Actionable Analytics Will Help You Improve Your Online Reputation

4 Ways Actionable Analytics Will Help You Improve Your Online Reputation

Get Ahead of the Competition With Competitive Reporting

Get Ahead of the Competition With Competitive Reporting

Traffic Insights from Reputation.com: Be Within an Arm’s Reach of Your Customer’s Desire

Traffic Insights from Reputation.com: Be Within an Arm’s Reach of Your Customer’s Desire

More Insights Resources