The Leader in Healthcare Reputation Management for Marketing & PX Teams
Gather More Reviews, Improve Your Online Presence, and Use Feedback to Create Better Patient Relationships — all at scale.
Healthcare Innovators Choose Reputation
Increase in Google Review Volume from 3,800 Reviews to over 33,000
Improved Urgent Care Google Star Ratings from 2.4 to 4.2
Increase in Positive Review Volume With a 0% Increase in Negative Reviews
With Reputation, You’ll Enable Customer Voice, Benefit Organic Search, and Improve Star Ratings while Identifying Your ‘Source of Truth’
Get Found & Get Chosen Online
94% of potential patients use online reviews to evaluate providers.
Leading healthcare organizations choose Reputation to maintain and grow their business listings and review totals across key search engines.
With robust review requesting and streamlined business listing capabilities, Reputation is the only solution that ensures your online presence makes your organization the obvious choice.
Ensure Each Patient Gets the Attention they Need
Patient experience is so much more than surveys. Reputation equips your team with the right tools to stay up to date with every experience your patients have with your brand.
With AI-based sentiment analysis and automatic case creation tools, we help healthcare organizations identify and address Service Recovery opportunities promptly, turning negative experiences into repaired patient relationships — increasing loyalty over time.
Reporting to Measure and Improve
With comprehensive yet intuitive reporting, marketing and PX leaders can stay on the pulse of their online reputation and patient feedback with a single platform.
Build custom dashboards that deliver critical insights and automatically send updated reports to key stakeholders across the business to remove blind spots across your patient’s journey.
2024 Healthcare Trends Guide — For Marketers
The 2024 Healthcare Trends Guide explores four pivotal trends shaping the healthcare industry, namely strategic imperatives in healthcare: M&A, the consumerization of healthcare, the impacts of the healthcare talent crisis, mergers & acquisitions (M&A) activity and the adaptation to AI-enhanced healthcare discovery.
A Centralized Platform to Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.