Reputation.com helps location-based organizations earn better star ratings and reviews across the social web.
Our platform helps you capture and enlist the voice of the customer to drive better business performance and deliver exceptional customer service.
Organize
Your Data
Establish a single source of truth for all business listing data used on listings sites, directories and web pages.
Engage
Customers Online
Use surveys, reviews, social listening and social engagement to attract and engage customers.
Improve
Customer Experience
Extract insights and learning from the social web to identify issues, improve service and gain a competitive advantage.
Here’s How
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Ensure your locations’ information is accurate so customers can find them easily, wherever they look on the web.
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Create an accurate, rich repository to manage and display data on doctors and facilities.
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Get accurate and representative reviews, and monitor feedback to address customer issues and respond quickly.
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Give locations the feedback and precise insights they need to improve the customer experience.
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Engage with your local communities, build reputation and attract business on social media.
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Mine customer experience data across all digital channels, and benchmark your business to understand how your locations need to improve.
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Generate local and global reports to keep your organization informed and accountable for every aspect of your online reputation.
Tailored to Your Industry
Select your industry to explore our solutions for your specific needs.
We Help Leading Brands Manage Their
Online Reputation
“Customers walk in and mention our online reviews. That never happened before.”
“Using Reputation.com, managers are now responding to 83% of the growing number of online comments, up from 59% a year ago.”
“Their platform is a one-stop-shop for all the things you need to build your online reputation. And they made it really easy for my customers to leave reviews.”
Learn More
Success Stories
Higher Reputation Score Boosts Auto Sales
Case Study