Reputation.com helps location-based organizations earn better star ratings and reviews across the social web.

Our platform helps you capture and enlist the voice of the customer to drive better business performance and deliver exceptional customer service.
Organize

Organize

Your Data
Establish a single source of truth for all business listing data used on listings sites, directories and web pages.
Engage

Engage

Customers Online
Use surveys, reviews, social listening and social engagement to attract and engage customers.
Improve

Improve

Customer Experience
Extract insights and learning from the social web to identify issues, improve service and gain a competitive advantage.

Here’s How

  • Organize Your Data
    Listings

    Ensure your locations’ information is accurate so customers can find them easily, wherever they look on the web.

  • Directories

    Create an accurate, rich repository to manage and display data on doctors and facilities.

  • Engage Your Customers Online
    Reviews

    Get accurate and representative reviews, and monitor feedback to address customer issues and respond quickly.

  • Surveys

    Give locations the feedback and precise insights they need to improve the customer experience.

  • Social

    Engage with your local communities, build reputation and attract business on social media.

  • Improve Customer Experience
    Insights

    Mine customer experience data across all digital channels, and benchmark your business to understand how your locations need to improve.

  • Reporting

    Generate local and global reports to keep your organization informed and accountable for every aspect of your online reputation.

+0%
increase in calls generated
by Google My Business

Read interview with CMO

Tailored to Your Industry

Select your industry to explore our solutions for your specific needs.

We Help Leading Brands Manage Their
Online Reputation

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Greg Balasco
Lakeland Automall

“Customers walk in and mention our online reviews. That never happened before.”
Greg Balasco

President, Lakeland Automall

Mitchells & Butlers

“Using Reputation.com, managers are now responding to 83% of the growing number of online comments, up from 59% a year ago.”
Phil Urban

CEO, Mitchells & Butlers

Don Pelletier
Don Pelletier Group

“Their platform is a one-stop-shop for all the things you need to build your online reputation. And they made it really easy for my customers to leave reviews.”
Don Pelletier

The Don Pelletier Group, Inc

GUIDE

Online Reviews and Ratings 101:
A 5-Step Guide to Improving Your Online
Reputation

Get guide

Learn More

Success Stories

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