Reputation Intelligence Platform
Unify Every Voice – Both Public And Private – While Using AI To Turn Feedback Into Foresight, And Insight Into Action. This isn’t a bundle of tools—it’s a reputation intelligence engine that turns feedback into foresight, and foresight into advantage.
Rep Core + Surveys
Unifies listings, reviews, and surveys into a single intelligent workflow to drive predictable growth—so you can accelerate local performance, understand customer sentiment, track brand reputation, and capture private feedback at scale.
One Package.
Every Signal Connected.
Rep Core + Surveys Includes:
Reviews + Surveys
Capture and respond to reviews across 250+ sites—with one-click, brand-approved replies and automated email review requests.
Collect private quantitative and qualitative feedback through six custom surveys—and increase completions with targeted outreach campaigns.
—SMS available at an extra cost.
Listings
Keep business listings accurate across 250+ sites, track local search performance and trends.
Understand how AI search engines perceive your brand and market.
Insights
Benchmark brand and location performance with your proprietary Reputation Score, then use data-driven recommendations and conversational AI to get instant answers and uncover sentiment trends across every location.
Map the full customer journey to pinpoint strengths, weaknesses, opportunities, and gaps—while building unlimited executive-ready dashboards and reports and maintaining a consistent brand voice.
—Competitive Insights available at an extra cost.
Enhance Your Platform with Upgrades, Services, & Integrations
For unique business needs, enhance your core platform with our suite of powerful upgrades, expert services, and enterprise integrations.
Competitive Insights
Go head-to-head and win. Get deep insights into your competitors' performance to identify strategic opportunities.
Actions & Ticketing
Close the loop on every piece of feedback. Automatically create and assign tickets to ensure accountability and fast resolution.
Social Suite
Unify your social media. Listen, publish, and engage your community from a single command center.
Premium Sources
Get industry-specific feedback from leading sites like Yelp, Trip Advisor, Vitals, Apartment Ratings, and more.
Premium Integrations
Seamlessly connect Reputation to your CRM or EHR to automate workflows and enrich your customer data.
Managed Services
Let our team manage your review responding, listings, or social engagement to ensure best-in-class results.
Expert & Professional Services
Get hands-on help with implementation, technical account management strategic program design, and custom projects to maximize your ROI.
Is Survey Data Less of a Priority?
Rep Core Plan Alternatives
Rep Core + Pulse
If you need a smaller survey strategy, we have a plan that reduces the six custom surveys down to a single custom survey while retaining the rest of the features of the Rep Core + Surveys plan.
Per Month
Rep Core
If you don't have any need of a survey strategy all, we have a plan without any survey functionality while retaining the rest of the features of the Rep Core + Surveys plan.
Per Month
The Reputation Platform Turns Feedback into Revenue
Our flexible, all-in-one platform is designed to meet you where you are and grow with you. Use your reputation to attract new customers. Convert searchers into customers with compelling social proof. Turn customer feedback into operational improvements.
