Surveys
Capture Feedback. Drive Better Decisions.
Design and deploy powerful surveys at scale to capture real-time feedback, uncover insights, and drive meaningful growth.

Engage Customers with Smart Surveys
Instantly Uncover Actionable Insights
Turn Valuable Feedback Into Growth
Hear From Every Customer

Launch Surveys Faster, At Scale: Quickly build branded surveys with pre-built templates that flex to your needs for every location while managing it all from one central hub.
Reach the Right Audience: Send surveys via email, SMS, and more—at the right time in the journey.
Customize Every Flow: Create logic-based survey paths to tailor each experience based on customer input.
Uncover the Full Story

Spot Trends Instantly: AI-powered analysis surfaces key themes, spikes in volume, and sentiment shifts to help you take action on what customers are saying – fast.
Categorize Feedback Automatically: Tag responses by topic, urgency, or sentiment for faster prioritization and action.
Pinpoint Issues with Precision: Automatically categorize feedback and filter by location or topic to find performance gaps fast.
Take Fast, Effective Action

Trigger Follow-Up Automatically: Route survey feedback into tickets and alerts based on predefined rules.
Assign With Confidence: Automatically send issues to the right team with full visibility and context.
Show Customers You’re Listening: Build loyalty by taking visible action on what your customers are telling you.
Turn Feedback Into Growth

Turn Surveys Into Reviews: Ask for permission from happy respondents to turn their survey responses into a review and automatically publish it onto different review sites.
Spot Your Top Performers: Identify standout teams or locations to celebrate wins and share best practices.
Fuel Business Decisions: Use centralized dashboards to report feedback-driven impact across the org.
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Surveys Resources
Articles, Guides, Reports & Videos
Articles, Guides, Reports & Videos
Reputation Managed Services
Let us keep your brand accurate, engaged, and protected
AI Is Ranking You—With or Without Your Input
Discover how AI is redefining the rules of reputation management, and what modern brands must do to lead in the era of search-to-sentiment.
