Insights

Drive Business Growth with Reputation Insights

Unlock the full potential of your online reputation through real time intelligence and actionable strategies.

Graphics of Insights into Reputation Score

Personalized Experiences for Customers

Foster increased loyalty by providing personalized experiences

Tailor your products and services to meet specific customer needs

Real-time Customer Sentiment Analysis

Gain instant insights into customer sentiment and identify trending topics

Quickly address pain points to improve the customer experience and mitigate potential risks.

Competitive Advantage

Stay ahead in the market by offering memorable customer experiences.

Set your brand apart from the competition with superior customer service.

Features of Insights Tools

Unified Consumer Insights

Gain a consolidated view of consumer insights from all channels.

Make informed decisions based on comprehensive data.

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Customizable Data Views

View data at every level, from corporate to location, regional, and internal.

Personalize your data view to suit your unique business needs.

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Automated Real-Time Insights

Keep a pulse on your brand’s performance with real-time insights.

Receive recommendations for continuous improvement.

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Competitive Analysis

Get a clear view of how your brand stacks up against competitors.

Use this data to strategize and stay ahead in your industry.

Graphic of Sentiment by Category graph

Actionable Recommendations

Leverage automated recommendations based on real-time insights.

Take proactive steps to improve your brand’s reputation and customer satisfaction.

Graphic of Sentiment Map

Automatically Categorize Feedback

Customer comments are instantly grouped into meaningful categories unique to your industry.

Custom categories are also supported.

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“Reputation easily integrates with our CRM and allows us to set rules on sending out review requests. The insights you receive from Reputation are valuable and help us find areas we need to focus on. The competitive reports we are able to pull are great as well.”

Alona U.

Tombras

“Reputation is fast at communicating and responding to reviews. They provide great insights and ideas on review responses and get them out quickly. They are the best solution I have personally used.”

Sara S.

Gill Automotive Group

Get a Demo

Simply provide your business email in the form below to schedule a demo customized for your business. Alternatively, give us a ring. See contact details for your region here.