Rev Up Your Online Presence

Reputation.com and Subaru of America, Inc. have joined together to move your reputation and social media management into the fast lane.
The basic service, paid for by Subaru, gives you do-it-yourself access to our dashboard and enables you to use the Reputation Live mobile app to request reviews.
Our Silver and Gold plans take things to the next level by enabling you to leverage our expertise with a dedicated Customer Success Manager and managed services. That lets you do what you do best – selling and servicing vehicles!
SAF Eligible Retailers can apply AdFund dollars to these plans and reduce the cost by up to 70%!

 

Managed Service Plans

Silver Plan

Silver Plan

$199/Month
(before SAF reimbursement)
Basic services plus:
  • Dedicated Customer Success Manager
  • Automated sales and service review requests via email
  • Reputation Management mobile app
  • Managed review response
  • Business listings management
Gold Plan

Gold Plan

$299/Month
(before SAF reimbursement)
Everything in Silver plus:
  • Managed social publishing:
    3 brand-related posts and 1 event post each week
  • Social community management:
    monitoring, spam deletion, engagement and alerts
Take advantage of one of these streamlined, turn-key solutions today! Once you enroll, we will take care of making sure everything is set up and functioning smoothly, including automatic SAF reimbursement.

Your Digital Presence Matters

  • Customers look for businesses online first, using search engines, maps, and social media
  • Reputation stands between marketing and new customers
  • 86% of people will hesitate to purchase from a business that has negative online reviews
Why You Need It

Reputation.com is the Most Trusted Reputation Platform for Automotive

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Dealerships
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Locations
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Reviews
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Organic Social Posts

Stand Out and Attract More Customers

Higher Search Rankings

Higher Search Rankings

Make sure your dealership shows up at the top of results for search, maps, social media

Better Reviews

Better Reviews

Create a steady stream of fresh, representative customer reviews –and respond to them

Active Engagement

Active Engagement

Maintain a strong presence on social media sites like Facebook and Twitter

Take advantage of one of these streamlined, turn-key solutions today! Once you enroll, we will take care of making sure everything is set up and functioning smoothly, including automatic SAF reimbursement.

Reduce your cost by up to 70%!

Subaru of America, Inc. SAF Eligible Retailers can apply AdFund dollars to these plans
and reduce the cost by up to 70%!

Plan Features

Our custom-designed, integrated platform and mobile apps – combined with dedicated customer service – enable you to manage your online reputation more efficiently and effectively.
Silver$199/mo* Gold$299/mo*
REQUEST and MANAGE THIRD-PARTY REVIEWS
Review Monitoring: Use our dashboard to see your reviews from multiple sites in one place, your average review rating across all sites, sentiment trends and more.
Request Reviews via Text Message: Use our Reputation Live mobile app to request reviews on the spot. Track results via our online dashboard and use contests to motivate employees to request reviews.
Request Reviews via Email: After a customer buys a car or receives service, we will send out emails asking them to provide a review on select third-party sites.
Review Notifications: Get alerts via email or the Reputation Management app to let you know when new reviews have been posted.
Managed Review Response: Our staff will respond to reviews and monitor comments and responses on your behalf.
Review Streaming: We will add recent reviews from multiple sites to your website so customers can read them all in one spot. This will also enhance your website’s SEO (search engine optimization).
GET DEALER FOCUSED SERVICE and SUPPORT
Email and Phone: A dedicated email account and toll-free customer care line enable you to ask quick questions and address urgent needs at your convenience.
Dedicated Account Manager: A customer success manager will be assigned to manage every aspect of your account, including regular status calls and updates.
MANAGE YOUR REPUTATION with MONITORING, REPORTING and ANALYTICS
Reputation Score: Use our dashboard to get an at-a-glance evaluation of your online reputation with a score that includes your star average, review volume and recency, listings accuracy and more.
Reporting and Analytics: From our online dashboard you can view trends in customer response and feedback. You can also produce and distribute a variety of reports that track your reputation progress over time and enable you to spot patterns and issues.
Competitive Benchmarking: See how you rate compared to the dealer down the street and across the country.
BENEFIT FROM MANAGED BUSINESS LISTINGS
Listings Management: We will reconcile duplicate listings and fix data conflicts on online sites, as well as create and claim listings at key sites. We will also help you manage the listings over time.
ENHANCE YOUR SOCIAL MEDIA PRESENCE
Social Publishing: Use our platform to create and schedule your own posts, using your own content.
Managed Social Publishing: We will create and publish regional and brand-related posts that are relevant to your dealership on sites like Facebook and Twitter (3 brand-related posts and 1 regional event post) each week.
Social Community Management: Our social media team will monitor activity, delete spam, alert you to items that need your attention, and engage with people who comment on our social media posts.
*Before SAF reimbursement

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