Build Review Volume at The Point of Transaction

70% of consumers will leave a review when asked.
And the best time to ask is before they leave your place of business.
Our SMS Messaging app enables frontline sales reps to quickly and easily request reviews, right from their mobile devices. Arm your sales and service team with the best tool to drive review volume and online visibility. 
  • Send Branded Requests
    Send Branded Requests

    Empower frontline employees to quickly and easily send branded review requests to customers via SMS messaging, immediately following an onsite interaction.

  • Build Volume
    Build Volume

    Route customers automatically to specific review sites to optimize representation across the web. Or, link to customer satisfaction surveys to solicit candid feedback.

  • Rank on Leaderboard
    Rank on Leaderboard

    Improve customer service with healthy competition. The leaderboard highlights employee participation and enables managers to provide incentives and rewards as motivation to build review volume.

Visibility, Accountability and Business Results

User-friendly App

User-friendly App

The Reputation SMS Messaging app is easy-to-use — frontline employees simply download the app, log in and start sending requests.

Custom Communication

Custom Communication

Review requests can be customized with branding elements, and sales reps can tailor the text message to each customer.

Web-wide Distribution

Web-wide Distribution

Customers are automatically routed to your choice of review sites, ensuring equal distribution of reviews across all the most important sites.

Engaged Employees

Engaged Employees

Leaderboard makes employees accountable to help build review volume and deliver the best customer experience.

Case Study: Better Online Reviews Boost
Auto Sales

Higher star ratings boost auto sales. A 150-point increase in Reputation Score led to a 6-percent increase in average seasonally adjusted sales.

Resources

Learn How to Get More Representative Reviews

Don Pelletier Group

5 Steps to 5 Stars: Use great online reviews to accelerate sales

Arkansas Surgical Hospital

A large healthcare system boosted review volume by 2X

Lakeland Automall

Arkansas Surgical Hospital increased review volume by 3X and raise its star rating to 4.7

More customer success stories >