Build Review Volume at The Point of Transaction
70% of consumers will leave a review when asked.
And the best time to ask is before they leave your place of business.
Our SMS Messaging app enables frontline sales reps to quickly and easily request reviews, right from their mobile devices. Arm your sales and service team with the best tool to drive review volume and online visibility.
Empower frontline employees to quickly and easily send branded review requests to customers via SMS messaging, immediately following an onsite interaction.
Route customers automatically to specific review sites to optimize representation across the web. Or, link to customer satisfaction surveys to solicit candid feedback.
Improve customer service with healthy competition. The leaderboard highlights employee participation and enables managers to provide incentives and rewards as motivation to build review volume.
Visibility, Accountability and Business Results
The Reputation SMS Messaging app is easy-to-use — frontline employees simply download the app, log in and start sending requests.
Review requests can be customized with branding elements, and sales reps can tailor the text message to each customer.
Customers are automatically routed to your choice of review sites, ensuring equal distribution of reviews across all the most important sites.
Leaderboard makes employees accountable to help build review volume and deliver the best customer experience.
Learn How to Get More Representative Reviews
5 Steps to 5 Stars: Use great online reviews to accelerate sales
A large healthcare system boosted review volume by 2X
Arkansas Surgical Hospital increased review volume by 3X and raise its star rating to 4.7