Challenge

Make Data-driven Improvements

So much data, so little time — how do you make sense of it all? Reputation.com arms you with the operational insights you need to analyze data from all your review sources, social media and surveys, and benchmark yourself against your competitors.

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Solution

Turn Information into Action

  • Diagnose
    Diagnose

    Uncover key trends and patterns from unstructured customer review data.

  • Benchmark
    Benchmark

    Know how you’re doing relative to your local competitors. See what’s working well and what’s not.

  • Improve
    Improve

    Support operational changes based on feedback and customer sentiment.

Benefits

Better Operations. Happier Customers

Total Insight

Total Insight

Your locations and leadership get complete visibility into customer experience data on social media.

Systematic Improvement

Systematic Improvement

Locations can make operational changes to attract and retain customers.

Grow Revenue

Grow Revenue

More positive reviews from a growing pool of satisfied customers help grow your business.

E-Book: How Reputation.com Does It:
Reputation Score

Most companies consider brand reputation in terms of media mentions and unaided recall. That doesn’t tell you the whole story.

Resources

See How Online Reputation is Transforming Business 

4 Ways Actionable Analytics

4 Ways Actionable Analytics Will Help You Improve Your Online Reputation

Changing Brand Management

How Online Reputation is Changing Brand Management as We Know It

Garden Communities Achieves

Garden Communities Achieves Reputation Success in Property Management

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