Efficiency. Expertise. Business impact.
Our team offers a powerful combination of deep product knowledge and a customer centered approach.
We help you manage your online reputation, so you can focus on running your business.
- We manage your locations’ business listings — so you don’t have to.
- Verify each of your listings regularly to make sure it stays up-to-date and accurate.
- Constantly audit listings for accuracy and to quickly spot issues.
- We reach out and respond to customer feedback on review sites on your behalf.
- We can create and customize response templates.
- We quickly resolve or escalate issues quickly, so you always know what’s going on.
- We measure, monitor and report customer sentiment across social channels.
- We post new content to your social media pages, according to your guidelines.
- We include a mix of industry, brand, and local news in posts.
- We configure Facebook, Twitter, and Google+ profiles for each of your business locations.