Join us as we break down the competitive landscape and how using competitive intelligence can bring an all-new lens on your business, your competitors and customers in your target markets.

This webinar features Anjali Lai from Forrester, who shares insights from the latest research on customer behavior trends. She’ll speak on how present untapped opportunities that many marketers and leaders may not be thinking about today.

This webinar will also focus on:

• Understand how competitor’s feedback data provides industry, market and direct competitor insights.
• How to leverage current customer trends that uncover blindspots and provide new opportunities for marketers, CX and leadership.
• How to apply insights from competitive intelligence into meaningful action that drives impact for your business