Across our entire customer base, reputation management campaigns run by us provide at least double the return on investment over self-service.
For one Fortune 500 health care provider, it had become clear that online feedback from negative patient reviews was having a big offline impact on its hundreds of care centers. The company contacted Reputation.com to develop a comprehensive plan to improve its online reputation.
In today’s digital world, patients use online reviews and star ratings to find the right surgeon and make informed decisions about their healthcare. Arkansas Surgical Hospital wanted to connect potential patients to excellent orthopedic surgeons and neurosurgeons at their facility. They knew online reviews played an important role in the patient’s decision process. However, they weren’t sure how they could manage the whole online reputation space. Arkansas Surgical Hospital selected Reputation.com because the company offers an automated and HIPAA-compliant solution to generate patient reviews. Once they started using Reputation.com, Arkansas Surgical Hospital quickly grew the number of positive reviews on all the major, relevant review sites.
After looking at many different online reputation management vendors, Annandale Smiles Dental selected Reputation.com because it offered an all-in-one platform solution. Once they started using Reputation.com, Annandale Smiles Dental was quickly able to grow the number of positive reviews on the sites that matter via an automated, easy-to-use process to solicit reviews from patients.
When Lakeland Automall consulted Reputation.com, they were in the middle of a reputation crisis. Over the span of one year, we helped the dealership turn its happy customers into loyal advocates, propelling Lakeland Automall’s online reputation to the next level, boosting local search visibility, increasing online referrals, and breaking regional sales records.
When Beth Mayo, Director of Marketing at Tanger Factory Outlet Centers consulted Reputation.com, she was looking for an efficient and scalable platform that would help gather feedback from customers and improve their online presence. Find out how Tanger Outlets tripled their review volume and increased their Reputation Score by 54% leveraging our solution.
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