Social Media - Reputation.com | The online reputation management leader

Customer Surveys < 1 Min read

Jul 16, 2018

How Scentre Group Uses Reputation.com to Improve Customer Experience: A Q&A with Michael Scarfe

Lori Maupas

Senior Content Writer

Jul 16, 2018 | Lori Maupas

We recently spoke with Michael Scarfe, Research Manager at Scentre Group Analytics, Insights & Research, to discuss…

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Online Reputation Management < 1 Min read

Jul 10, 2018

Facebook’s ‘People Talking About This’ Feature — and How It Affects Your Business

Lori Maupas

Senior Content Writer

Jul 10, 2018 | Lori Maupas

Remember when the number of “Likes” on your Facebook page was what you used to demonstrate success?

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Online Reputation Management|Social Media

Social Media < 1 Min read

Jun 6, 2018

Retailers: Here’s How to Manage Your Reputation on Social

Lori Maupas

Senior Content Writer

Jun 6, 2018 | Lori Maupas

A podcast published by Retail Focus featured Reputation.com’s Chief Marketing Officer Mark Lange and Senior Product Manager…

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Social Media

Social Media < 1 Min read

May 1, 2018

Tip of the Week: Listen to the VoC to Head Off Negative Reviews

Lori Maupas

Senior Content Writer

May 1, 2018 | Lori Maupas

Tune into what customers are saying to reduce negative reviews.

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Social Media

Social Media < 1 Min read

Mar 20, 2018

What You Should Know About Twitter’s New Automation Policy

Jon Schepke

RDC General Manager of the Chicago office

Mar 20, 2018 | Jon Schepke

Find out more about Twitters's new automation policy, that will affect the entire social media management ecosystem.

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Social Media

Reputation.com Social Suite Overview Video

Video

Reputation.com"s Social Suite is the only social listening and engagement platform designed specifically for multi-location businesses. Part…

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Social Media|Getting Started|Marketing

Social Media < 1 Min read

Mar 15, 2018

Building Trust with Transparency

Jon Schepke

RDC General Manager of the Chicago office

Mar 15, 2018 | Jon Schepke

Why social activity so powerfully influences business decision making and trust.

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Social Media|Online Reputation Management|Search Ranking

Social Media < 1 Min read

Feb 27, 2018

Five Key Metrics Healthcare Marketers Should be Tracking

Lindsay Neese Burton

Healthcare Marketing Director

Feb 27, 2018 | Lindsay Neese Burton

Healthcare marketers are going digital. They have to — or patients will go to competitors.

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Social Media|Data Science

Social Media < 1 Min read

Feb 16, 2018

4 Things Missing From Your Social Media Management Tool

Marketing Team

Feb 16, 2018 | Marketing Team

Are there gaps in your social media strategy? Could they be fixed with a better management tool? And what…

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Social Media

Best Practices for Engaging Patients on Social Channels

White Paper

Healthcare can learn a lot from other industries — such as retail, hospitality and even automotive —…

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Social Media|Customer experience

Social Media 5 Min read

Feb 9, 2018

Facebook is Changing the Rating Game — How to Win

Chris Eden

Senior Writer for Reputation.com

Feb 9, 2018 | Chris Eden

Recent changes to Facebook’s algorithm have resulted in a greater emphasis on content, placing even more importance…

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Social Media

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Your online reputation is front and center on social media channels — not just review sites. Read our content to learn how you can maximize your social media networks to improve customer sentiment.

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Your online reputation is front and center on social media channels — not just review sites. Read our content to learn how you can maximize your social media networks to improve customer sentiment.

Resource Type

Industries

Topics

Authors

Online Reputation Management Made Simple

Online Reputation Management Made Simple

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