Customer experience Resources ( 147 )

Jan 9, 2020 | Reputation.com Editors

Creating an optimal customer experience (CX) is something that most businesses have as a strategy, but just…

Customer experience 1 Min read

Dec 24, 2019

Kickstart the Retail Customer Journey with Google Managed Services

Dec 24, 2019 | Reputation.com Editors

How do customers first encounter your business? Consumers are increasingly likely to encounter your business through an…

Customer experience|Google

Customer experience 1 Min read

Dec 23, 2019

How Property Management Firms Improve CX with Google Managed Services

Dec 23, 2019 | Reputation.com Editors

Whatever the current market conditions, property management companies need to invest in the processes and resources that…

Customer experience|Google

Customer experience 1 Min read

Dec 12, 2019

How to Improve Your CX Strategy for the Holidays

Dec 12, 2019 | Reputation.com Editors

Online shopping and mobile technologies are not causing a “retail apocalypse,” despite murmurs to the contrary. What’s…

Customer experience 1 Min read

Dec 10, 2019

Why Customer Experience Is Top of Mind for Retailers Today

Dec 10, 2019 | Reputation.com Editors

Few retailers today have products that are 100% unique, meaning competition is a big factor. Not only…

The Team at Reputation.com

Customer experience 1 Min read

Dec 9, 2019

Ein kurzer Leitfaden zur Bearbeitung von Kundenreklamationen online

Dec 9, 2019 | The Team at Reputation.com

Während Ihre digitale Marketingstrategie die Förderung von Kundenfeedback durch Online-Rezensionen beinhalten sollte, wie sollten Sie dann vorgehen,…

The Team at Reputation.com

Customer experience 1 Min read

Dec 9, 2019

Wie eine bessere Competitive Intelligence (Wettbewerbsbeobachtung) Ihrer Reputation im Jahr 2020 zugutekommen wird

Dec 9, 2019 | The Team at Reputation.com

Das Kundenerlebnis ist eng mit der Reputation verbunden. Die Informationen, die Sie über Kunden, Geschäftstrends und das…

The Team at Reputation.com

Customer experience 1 Min read

Dec 9, 2019

Möchten Sie die Kundenbindung steigern? Kümmern Sie sich zuerst um diese sieben Dinge

Dec 9, 2019 | The Team at Reputation.com

Kunden lassen sich eher durch gute Kundenerfahrungen überzeugen als durch Punktesysteme oder Belohnungsprogramme.

Customer experience 1 Min read

Nov 14, 2019

Customer Experience Alchemy: Turn Negative Customers into Positive Brand Advocates

Nov 14, 2019 | Reputation.com Editors

Every business loves a happy customer. However, sometimes, it is your most vocal detractors who ultimately become…