Reputation.com’s UK team are working alongside the Direct Marketing Association (DMA) to present a live webinar this June.
We’re giving a master class in customer experience, so be sure to tune in to learn how online reviews and social media can help your business.
When & Where?
The webinar is live from 3pm UK time on Wednesday 13th June 2018. Registrations are now open and the session is completely free to register for. You can attend from the comfort of your own home or office as the webinar is online.
What Will I Learn?
Over the course of the webinar, we’ll focus on three key steps every business can – and should – take to help improve online reputation
- Hear an invaluable 3-step program on how to improve your company’s ORM; what it is composed of, why you should manage it, and how
- Learn the ins and out of Online Reputation Management (ORM); what it means and why it’s so important
- Increase your awareness of ORM trends within the context of the customer journey
Online reputation isn’t always at the forefront of a business manager or owner’s minds, but search for your business online and take a look at what you see. If you’re not happy with it, it’s time to consider ORM. Remember, what you’re seeing is what your customers are seeing, and with most people trusting online reviews as much as a personal recommendation, ORM is only going to grow in importance.
If you’re only just getting started with ORM, check out the blog, ‘The 6 Pillars of Online Reputation Management’ here to get an introduction into why it’s so important and why so many businesses are now beginning to implement an ORM strategy.
Places for this bespoke webinar are limited, but registrations are open to all businesses and not just to those based in the UK. The webinar will be presented alongside the DMA’s Customer Engagement Council.