Tip of the Week: Mind Your Online Reviews — All the Time

Customers are talking about you online, on review sites and social posts. Don’t turn a blind eye.

Be sure you have processes in place to constantly and continuously monitor what’s being said about you online. It’s the only way to stay abreast of customer sentiment — and ensure any negative feedback is promptly addressed.

Learn how you can leverage Online Reputation Management to automatically and systematically monitor online reviews and social comments across the web.