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11 CX Tips for Property Managers
In this tips sheet, we’ll break down the ways property managers can improve their CX by listening to the signals of the Feedback Economy.
Why Property Management Reviews are Essential to Renters
Why aren’t property managers asking for reviews more? We break down how more ratings and reviews can transform your reputation.
Why Delivering An Exceptional Guest Experience in Hospitality Is More Important Than Ever
Recently, I attended a ‘fireside chat’ attended by senior figures – including Chief Financial Officers (CFOs) – of a variety of leading UK hospitality brands.
What Does It Take to Be a Top Automotive Brand
In this webinar, we’ll share what it takes to be a top dealership, unveil the leading dealerships/ brands, and discuss our industry findings.
Why the Feedback Economy Matters to Property Managers
Our 2022 Reputation Property Management Report shows that property managers need to listen to renter feedback now more than ever. Here’s why.
Webinar On-Demand: Serving Up A Great Greene King Customer Experience
Join Reputation’s CX Strategy Director, Chris Sparling, alongside Ipsos Mori’s Jamie Thorpe (Head of Experience Management) and Greene King’s David Pickersgill (Head of Insight) for an exclusive Customer Experience Magazine
21 Customer Service Statistics to Keep in Mind
Your customer service can make or break a customer’s experience with your brand. These statistics provide insight into exactly how that is.
Why Your Business’s Customer Experience Matters
Delivering a good customer experience is more important now than ever. We break down how businesses can work to improve their CX and retain customers.
5 Ways Retailers Can Leverage Social Listening to Improve CX
Want to know how your brand’s products resonate with your customers? Get straight to the source by setting up social listening monitors.
How To Adapt To The Changing World Of CX
This interactive webinar discusses important changes happening in the CX world and how to adapt to and capitalize on them.
5 Ways to Improve the Member Experience
Payers need to improve the member experience or risk falling behind with the competition. Take a look at these tips to get ahead.
Why Healthcare Needs to Focus on the Patient Experience
How will consumer feedback impact healthcare organizations’ success as we enter the recovery phase of the Covid-19 pandemic? Read more to find out.
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