Recently, I attended a ‘fireside chat’ attended by senior figures – including Chief Financial Officers (CFOs) – of a variety of leading UK hospitality brands.
Join Reputation’s CX Strategy Director, Chris Sparling, alongside Ipsos Mori’s Jamie Thorpe (Head of Experience Management) and Greene King’s David Pickersgill (Head of Insight) for an exclusive Customer Experience Magazine
Over the years, Google has taken significant steps to uplift the LGBTQ+ community, such as giving businesses tools to show their own support on their
Discover how restaurant, pub & bar brands can cultivate a top-notch online experience and digital reputation to attract and retain customers.
See the key findings of our report – Quick Take: Reputation Experience Trends in UK Hospitality. Essential reading for any marketing and CX leader in the hospitality sector.
British holidaymakers are seeking ‘staycations’ more than ever. How can hospitality & leisure companies win amidst the rise of the Great British staycation?
As pubs, bars & restaurants reopen across the UK , discover how data and technology can give your hospitality business competitive advantage.
Discover the hospitality trends that matter to your company revealed by our data science team.
The UK hospitality industry is rallying behind the government’s ‘Test & Trace’ initiative. Some of the industry’s most prominent players are poised to support the initiative
Over the past decade, online reviews have begun having a bigger impact on certain industries. If you own and operate a restaurant, having positive online
The hospitality sector has been particularly hard-hit by COVID-19. This blog looks at the impact it’s had, and introduces some best practices moving forward as
Click on the player to view the webinar. Alternatively, click here. Watch Part 1 of the webinar here. Bruce McKay and Adam Dorfman continue discussions