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The Official Reputation Report

2021 Property Management


  • An exclusive ranking of the Top 500 property management locations using our proprietary Reputation Score.
  • What renters think of property management firms – based on our in-depth analysis of 80,0000 multifamily residential properties across the United States.
  • How property management firms can add $3 million to their topline by improving their online reputations.

We analyzed

0 K+

Tenant ratings/reviews

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Multifamily residential properties


Unique locations


Largest property management firms in the U.S.

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By letting us know in real time exactly what is helping or hurting our communities’ level of service and digital presence, Reputation Score allows us to lean in on the areas we’re doing well and quickly make changes in the areas that need improvement, which enables us to continue to perfect our prospect and resident experience. None of this would be possible without the Reputation Score metric and the hard work of our community teams.

Mike Gomes, Chief Experience Officer, Cortland- Developer

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