Press Releases

1 - 6 Media Items Introduces Unified Customer Experience Solution, the leading Online Reputation Management (ORM) platform, today launched Surveys: the industry’s first comprehensive customer experience solution that captures customer insights from web and SMS surveys, online reviews, and social media channels, all on a single platform.

Read more Accelerates European Expansion,  the world’s leading Online Reputation Management (ORM) platform, with customers spanning 100 countries and 77 industry verticals, today announced the opening of operations in Central Europe to accommodate the company’s rapid growth in the European theatre. The offices, based in Germany, cover the markets of Germany, Austria and Switzerland (D-A-CH) and will include the company’s business development, sales and customer success organizations.

Read more Wins Platinum Award at 21st Annual Healthcare Internet Conference — the leading Online Reputation Management (ORM) platform — today announced that the company won the Platinum Award as part of the eHealthcare Leadership Awards at the 21st Annual Healthcare Internet Conference in Austin, Texas. was named the first place winner among “Business and Process Improvement” applications by a panel of 116 experts judging a pool of more than 1,000 entries across multiple categories. The award recognizes the top technologies leveraging the internet to achieve a healthcare organization’s business objectives.

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Better Online Reviews Drive Improvement in HCAHPS Scores, the leading Online Reputation Management (ORM) platform for large enterprise, today announced the results of a groundbreaking healthcare research study showing that better online reviews of doctors and healthcare facilities lead to better HCAHPS scores.

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