Ali Velshi talks with Reputation.com Executive Chairman and founder Michael Fertik about why he takes issue with Facebook’s controversial decision not to fact-check ads and other forms of political speech.Read more
Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced its participation at Forrester Research’s CX Europe 2019 with a breakout session titled, “Harnessing Data in the Wild: Game-Changing Strategies for Gaining Actionable CX Insights.”Read more
by Michael Fertik, Founder of Reputation.com
You may have been hearing people say, “Google is your new digital front door.”
by Jason Grier, Chief Customer Officer of Reputation.com
The customer experience (CX) world is fundamentally changing. Customers are savvier, more demanding, and expect personalization and prompt attention.