Media Coverage

7 - 12 Media Items

How Social Media Impacts Customer Service

Engaging customers in the auto industry requires starting and continuing a conversation. Being active on social media, providing relevant content, and monitoring and responding to online reviews not only keeps the conversation going, it can help you improve your business.

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Reputation Goes Mobile with New App launched a new mobile app called Reputation Live, which enables frontline employees to ask all customers to share their experience on major review sites. The solution uses text messaging to request feedback immediately following a customer interaction.

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The Top 10 Managers of the NMHC 50 by Online Reputation

With 70 percent of prospects deciding to visit a property based on its online reputation, multifamily companies are going all out to win resident recognition. Read how The Bozzuto Group and others topped the list this year using smart Online Reputation Management strategies.

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