Setup Implementation Packages

Setup implementation packages offer fixed fees for three levels of service. Each package includes services for Core, Reviews, Social, Business Listings. Solutions and/or services not listed require additional professional services outside of the available packages.

Fundamen­tals Implemen­tation Basic Implemen­tation Advanced Implemen­tation
Ideal for up to 10 locations. Ideal for up to 50 locations Ideal for up to 200 locations.
  Fundamen­tals Implemen­tation Basic Implemen­tation Advanced Implemen­tation
CORE      
Logo Loading Corporate Level Logos Corporate Level Logos Location Level Logos
Custom Roles Up to 2 Up to 4 Up to 8
User Loading (# of bulk uploads) 1 Upload (up to 10 users) Up to 2 Up to 4
Alert Setup 1 configura­tion for all users Up to 2 configura­tions Custom alerting per user
Report Setup (Summary Only) 1 configura­tion for all users Up to 2 configura­tions Custom configura­tions per user
Credential Loading and Oath Up to 10 locations/1 Upload Up to 50 locations/2 uploads Up to 200 locations/4 uploads
REVIEWS      
Custom Filters 1 custom filter Up to 3 Up to 6
Location Loading Up to 10 locations/1 Upload Up to 50 Locations/1 Upload Up to 200 locations/3 Uploads
URL Finding and Loading 1 Auto Find + 1 Add’l Upload Up to 50 locations Custom/Manual URL Finding and Loading
Request Template Customiza­tions Online Tutorial Provided Basic Text Editing/Client Provides HTML Advanced HTML Edits
Request Template Setup Online Tutorial Provided Tenant Level Tenant + Location Level
Drip Campaign Setup Online Tutorial Provided Tenant Level Tenant + Location Level
Response Macro Setup Standard Provided Adding up to 10 Adding/editing 100
Widget Setup (Tenant or Location Level) Online Tutorial Provided 1 SEO or iFrame Up to 3 SEO or iFrame
SOCIAL      
Social Listening Keyword Setup NA
Publishing Approval Workflow Setup NA
Content Loading NA Self-serve
RSS Feed Setup NA Load provided Feeds Find and load feeds
Queue Setup (Managed) NA
BUSINESS LISTINGS      
SOT Data Configura­tion NA Up to 50 locations Up to 200 locations
SOT Data Loading NA Up to 50 locations/1 Upload Up to 200 locations/3 Uploads
REPORTS      
Report Setup Online Tutorial Provided Up to 3 platform reports Up to 7 platform reports

Survey Configuration Packages

Survey configuration packages offer fixed fees for two levels of service. Services not listed require additional professional services outside of the available packages.

Survey-Basic Survey-Advanced
Ideal for basic survey design and deployment. Ideal for advanced survey design and deployment.
  Basic Implementa­tion Advanced Implementa­tion
Design Best Practices Up to 2 hours consulting time Up to 4 hours consulting time
Creation Up to 2 individual surveys Up to 4 individual surveys
Questions Up to 3 per survey or 6 total questions Up to 6 per survey or 25 total questions
Conditional Pathing 1 per survey Up to 3 per survey
Styling Standard logos and styling Custom styling coded via HTML
Styling Adjustments Up to 2 styling adjustments (standard styling) Up to 4 styling adjustments
Variable Fields Not supported Up to 2 variable fields
Additional Imported Parameters Up to 1 per survey Up to 4 per survey
Invites Up to 2 email invite templates + clone drips Up to 4 email invite templates + custom drips
Reporting Up to 2 custom platform reports Up to 5 custom platform reports
Request Template Setup Tenant Level Tenant + Location Level

GSR Configuration Packages

Google Seller Ratings configuration packages offer fixed fees for two levels of service. Services not listed require additional professional services outside of the available packages.

GSR Basic Setup GSR Advanced Setup
Ideal for up to 5 domains. Ideal for up to 12 domains.
  Basic Implementa­tion Advanced Implementa­tion
GSR Domain Configuration Up to 5 domains/URLs Up to 12 domains/URLs
Survey 1.0 Creation
Email Invite Templates Up to 5 email invite templates + clone drips Up to 12 email invite templates + clone drips
GSR Survey Configuration Up to 5 templates for GSR Up to 12 templates for GSR
Reporting Up to 2 pre-existing in-platform reports Up to 5 pre-existing in-platform reports