Experience The Winning Difference

Our GM SFE managed service plans are designed to improve your online reputation through increased review volume, greater customer engagement, an enhanced social media presence, optimized advertising, and more!

A great online reputation drives prospects and customers to your dealership and increases revenue. 

 

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All three GM SFE plans include white glove services like a dedicated Customer Success Manager, monthly support calls, and webinar training.

Turbo $199/mo
Go beyond Base with:
  • SMS Text Messaging Mobile App
  • Google Organic Search Accelerator
  • 100% Survey/Review Responses
  • Managed Social Media Publishing
  • Reputation Manager Mobile App
  • Internet Traffic and Competitive Insights

Supercharged $499/mo
Everything in Turbo plus:
  • Paid Search Accelerator with Google Seller Ratings
  • Social Media Optimization and Enhanced Publishing
  • Google My Business Posts
  • Facebook Boosted Posts
  • Expert Guidance and Quarterly Performance Reviews
Nitrous $799/mo
Everything in Supercharged plus:
  • Digital Advertising Advisor
  • Facebook Job Postings
  • Waze Local Ads
  • Review Responses and Facebook posts in Spanish
  • Social Activity Management
  • Conversation Management

*Please type your selected gift in the Promotional Gift field on the enrollment form

View Plan Details >

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Locations

Reputation.com:
The Trusted Solution
for Automotive

Over one-third of automotive dealers in the United States use Reputation.com, the most trusted online reputation management solution.

We set the standard for online reputation management. The combination of our patented, state-of-the art technology platform and managed services will better enable you to attract and engage customers, drive traffic, and increase revenue.

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Dealerships
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Reviews and
Organic Social Posts

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6 Reasons to Choose Reputation.com

Our GM SFE Managed Service Plans include new, exclusive, and bonus features, like…

Google Search Accelerator

As a Preferred Google Partner, we will integrate surveys with your Google AdWords campaigns to enhance your ads and optimize results.

SMS Text Messaging

Send text message review requests either individually or in bulk.

Facebook Boosted Posts

We will identify and boost your top performing organic content to increase visibility and drive more traffic to your store.

Digital Advertising Advisor

An experienced advertiser will help you optimize social media advertising by analyzing your marketing budget, making recommendations and identifying cost-savings and enhancement opportunities.

Waze Local Ads

We will help bring drivers to your dealership by creating and publishing a meaningful local ad experience via the world’s largest community-based navigation app.

Engagement in Spanish

We will create and publish up to two Spanish language posts each week. And if a customer posts a review in Spanish, we’ll respond in Spanish.

Enhance Your Online Reputation

With our GM SFE Managed Service Plans
Turbo$199/moSupercharged$499/moNitrous$799/mo
BOOST YOUR REVIEW VOLUME AND QUALITY
SMS Text Messaging Mobile App – Send text message review requests either individually or in bulk (10 days after the survey).
Organic Search Accelerator – Take advantage of our Private Google API to have customer surveys pushed to Google. New! Reputation.com Exclusive
Dispute Resolution Assistance – We will work with Google and Facebook on your behalf to remove reviews that violate their terms of service. Bonus Feature
OPTIMIZE YOUR SOCIAL MEDIA PRESENCE
Managed Social Publishing – We will create and publish attractive and engaging posts on sites like Facebook. 4/wk7/wk7/wk
Social Media Page Enhancements – We will optimize your profiles by conducting an audit,providing best practices guidance, and helping you implement changes.
Facebook Boosted PostsWe will identify and boost your top performing organic content to increase visibility and drive more traffic to your store. New! Bonus Feature $50/mo
(included)
$100/mo
(included)
Review Sharing – We will identify and distribute meaningful positive reviews to sites like Facebook on your behalf.
Social Activity Management – We will monitor sites like Facebook and Twitter, delete spam, and alert you to items that need your attention. Bonus Feature
Facebook Posts in Spanish – We will create and publish up to two Spanish language posts each week. New! Bonus Feature
Facebook Job Postings – We will help you tap into the biggest social community in the world to find talent and meet staffing needs. New! Bonus Feature up to 4/mo
ENHANCE YOUR ADVERTISING EFFORTS
Paid Search Accelerator with Google Seller Ratings – As a Preferred Google Partner, we will integrate surveys with your Google AdWords campaigns to enhance your ads and optimize results. Reputation.com Exclusive
Google My Business Posts – We will create and publish posts to drive traffic to your website, promote sales events, and more. Bonus Feature 1/wk1/wk
Digital Advertising Advisor – An experienced advertiser will help you optimize social media advertising by analyzing your marketing budget, making recommendations and identifying cost-savings and enhancement opportunities. New! Reputation.com Exclusive
Waze Local Ads – We will help bring drivers to your dealership by creating and publishing a meaningful local ad experience via the world’s largest community-based navigation app. New! Reputation.com Exclusive $180/qtr
(included)
Social Media Advertising Add-On – Increase your reach and enhance your results with a package that best matches your goals and budget. Learn More Here
IMPROVE ENGAGEMENT WITH CUSTOMERS AND PROSPECTS
Managed Survey and Review Responses – Our team of experts will respond to surveys and reviews on the top five review sites within three days.AllAllAll
Review Response in Spanish – If a customer posts a review in Spanish, we’ll respond in Spanish. New! Bonus Feature
Conversation Management – We will respond to people who engage with you on sites like Facebook, Instagram and Twitter within 48 hours.
OPTIMIZE YOUR DEALERSHIP’S PERFORMANCE
Dedicated Customer Success Manager (CSM) and Training – Your CSM will make sure we’re helping you meet your goals. Once you’re up and running, they will check in with you each month to provide updates and guidance and will be your main point of contact for questions and issues. We will also provide monthly webinar training.
Reputation Manager Mobile App – Get survey and review alerts, access the dashboard and manage your dealership’s reputation on the go.
Analyze the Local Competition – See how your dealership’s online reputation stacks up against other local dealers like Ford, Honda, Chrysler, etc. Reputation.com Exclusive
Reputation Score Optimization – Work with your dedicated CSM to identify actions you can take to improve your Reputation Score. Bonus Feature
Traffic Insights – Understand how customers find and act on business listings, then use that information to drive traf fic and engage customers. Reputation.com Exclusive
Operational Insights – View trends and sentiment analyses to gain actionable insights for both your sales and service operations. Reputation.com Exclusive
Customized Management Reporting – Work with your CSM to create, generate and distribute meaningful reports for key decision makers. Reputation.com Exclusive
Expert Consulting & Quarterly Performance Review – Your CSM will set goals with you at the beginning of the year and reevaluate them with you after six months. In the Quarterly Performance Review, they’ll take a deeper dive into your dealership’s reputation activity and results and provide related recommendations.

Social Media Advertising Packages

Jump Start$499/moAccelerate$899/moTop Speed$1,499/moOverdrive$4,999/mo
Spread the word about your vehicles and services with…
Sales and/or service ads on Facebook and Instagram1/moUp to 2/moUp to 3/moUp to 10/mo
Lead ads (either sales or service) on Facebook, with customer information provided to your dealership1/moUp to 2/mo Up to 4/mo
Dynamic Inventory Ads*
Custom ads on Facebook and InstagramUp to 2/moUp to 12/mo
Extended advertising to additional social channels for maximum reach to drive incremental site visitors
Optimize Your Efforts with…
Strategic review and reporting insights calls 1/mo2/mo3/mo4/mo
A/B Testing for optimal performance
Offline conversion tracking to see how your ads drive in-store visits**
Access to Facebook advanced features and beta testing

*requires integration with inventory management system

**requires provision of customer sales data