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Week In Review

Among this week’s news: Positive Google or Yelp reviews can affect your dealership’s website traffic and ranking, leading to an increase in sales. To find out more about reputation management and the findings of the recent 2019 Automotive Reputation Report, we spoke to Joe Fuca, CEO of

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Due diligence around California’s new Consumer Privacy Act and restoring a dealership to its former glory

Owners are keeping their vehicles longer than ever. That means new car sales will be a smaller and smaller portion of a dealership’s business. Dealerships must work harder than ever to win customer’s trust and their service business, and to keep it. It seems the auto industry as a whole is doing a somewhat better job of trying to win consumers’ trust than in the past. A recent study by found automotive ranked highest in response time to negative online feedback.

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