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Experience The Winning Difference

Reputation.com set the standard for online reputation management. Take advantage of our leading technology and expertise to attract and engage customers, drive traffic, and increase business.

We offer two plans to move your reputation and social media management into the fast lane and let you power past the competition!

All features and services are available in both English and French.

We also offer social media advertising packages. Leverage our experts to optimize your advertising dollars!

Silver $499 CAD/mo
Get managed services and more!
  • Dedicated Customer Success Manager
  • Automated review requesting via email and text
  • Customized review responding
  • Review streaming to your website
  • Managed social publishing
  • Consulting and guidance to optimize your reputation
Gold $799 CAD/mo
Everything in Silver plus:
  • Organic Search Accelerator
  • Additional social media posts
  • Social media page enhancements
  • Facebook boosted posts
  • Social activity management
  • Business listings management
  • Traffic insights
  • Quarterly performance review
  • Local competitor analysis

Enroll now!

Reputation.com: The Globally Trusted Solution for Automotive

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Dealerships
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Locations
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Reviews and Organic Social Posts

Dealers with Managed Services Reap Benefits!*

Img landing ford services - Ford of Canada Plans
+125pt
Higher Reputation Scores
+67%
More Reviews in 2019
+78%
More Positive Reviews
in 2019
+66%
More Google Post
Impressions in 2019

* Stats as of October 2019

 

“I love the automated tools that send customers requests and reminders! Overall we are very happy with Reputation and I would recommend them to everyone I know!”

Bree R, May 2019

“I appreciate Reputation for all the assistance they provide. A great team/organization to deal with and would highly recommend them.”

Debbie P, July 2019

“Excellent company to work with – would highly recommend, especially since online reputation is everything. Very responsive, with excellent staff.”

Wendy G, March 2019

Social Media and
Reputation Management Plans

Silver$499 CAD/moGold$799 CAD/mo
Boost Your Reviews
SMS Text Messaging – Send text message review requests using our mobile app. Track results and use contests to motivate employees to request reviews.
Request Reviews via Email – After a customer buys a car or receives service, send out emails, either individually or in bulk (requires file upload to dashboard) asking them to provide a review on select third-party sites.
Automated Review Requesting via Email – After a customer buys a car or receives service, we will send out a series of automated emails asking them to provide a review on select third-party sites. DMS integration required and included in monthly price.
Organic Search Accelerator – Take advantage of our Private Google API to have customer surveys pushed to Google. Reputation.com Exclusive
Manage and Maximize Customer Feedback
Review Monitoring – Use our dashboard to see your reviews from multiple sites in one place, your average review rating across all sites, sentiment trends and more. With our Reputation Manager mobile app, you can access the dashboard and manage your dealership’s reputation on the go.
Review Notifications – Get alerts via email or the Reputation Manager app to let you know when new reviews have been posted.
DIY Review Responding – Use our dashboard to respond to reviews and monitor comments and responses.
Managed Review Responses – Our staff will respond to reviews and monitor comments and responses on your behalf, according to your specifications.
Review Streaming – We will add recent reviews from multiple sites to your website so customers can read them all in one spot. This will also enhance your website’s SEO (search engine optimization).
Dispute Resolution Assistance – We will work with Google and Facebook on your behalf to remove reviews that violate their terms of service.
Optimize Your Social Media Presence
Social Publishing and Livestreams – Use our platform to create and schedule posts, using your own content. Monitor social media activity and engage with consumers on your posts.
Managed Social Publishing – We will create and publish attractive and engaging posts on sites like Facebook.3/wk5/wk
Social Media Page Enhancements – We will optimize your profiles by conducting an audit, providing best practices guidance, and helping you implement changes.
Facebook Boosted Posts – We will identify and boost your top performing organic content to increase visibility and drive more traffic to your store$50/mo
(included)
Social Activity Management – We will monitor sites like Facebook and Twitter, delete spam, and alert you to items that need your attention.
Manage Your Business Listings and Monitor Online Traffic
Business Listings Snapshot – Use our dashboard to see how accurate your business information is across multiple sites, so you know what needs to be updated.
Business Listings Management – We will fix data conflicts on online sites, as well as create and claim listings at key sites. We will also help you manage the listings over time.
Traffic Insights – Understand how customers find and act on business listings, then use that information to drive traffic and engage customers.
Enhance Your Advertising Efforts
Social Media Advertising Add-On – Increase your reach and enhance your results with a package that best matches your goals and budget. See details and pricing below.
Google My Business Posts – – We will create and publish posts to drive traffic to your website, promote sales events, and more.
Optimize Your Dealership’s Performance
Dedicated Customer Success Manager (CSM) – A customer success manager will be assigned to manage every aspect of your account, including regular status calls and updates.
Reputation Score – Use our dashboard to get an at-a-glance evaluation of your online reputation with a score that includes your star average, review volume and recency, listings accuracy and more.
Operational Insights and Reporting – View trends and sentiment analyses to gain actionable insights for both your sales and service operations.
Customized Management Reporting – Work with your CSM to create, generate and distribute meaningful reports for key decision makers.
Reputation Score Optimization – Work with your dedicated CSM to identify actions you can take to improve your Reputation Score.
Expert Consulting – Your CSM will set goals with you at the beginning of the year and reevaluate them with you after six months.
Quarterly Performance Review – Your CSM will take a deeper dive into your dealership’s activity and results and provide related recommendations.
Analyze the Local Competition – See how your dealership’s online reputation stacks up against other local dealers like GM, Chrysler, etc.

Social Media Advertising Packages

Jump Start$1,099 CAD/moAccelerate$1,399 CAD/moTop Speed$2,799 CAD/moOverdrive$6,699 CAD/mo
Packages include…
A dedicated Facebook certified ad specialist/campaign manager
24/7 Dashboard
Bi-weekly email reports
2 strategy calls per month
Offline conversion matching to prove ROI1
Automated lead delivery2
Promote Your Dealership, Vehicles, and Services via….
Facebook Marketplace
Used vehicle inventory promotion3OngoingOngoing
Facebook
Number of ads each month46810
Number of ad objectives32345
Instagram
Number of ads each month2468
Number of ad objectives41223
Pinterest
Promoted pins
Waze
Pins and flags (to help prospects and customers get to your location)
Snapchat
Local Custom Filter
  1. Requires provision of customer sales data
  2. Requires integration with customer relationship management system
  3. Facebook ad objectives include raising awareness, driving traffic, click-to-Messenger, retargeting, increasing leads and/or promoting inventory with dynamic inventory ads. Lead generation ads not available for Jump Start. Inventory ads only available for Top Speed and Overdrive; requires integration with inventory management system.
  4. Instagram ad objectives include raising awareness, driving traffic, retargeting, increasing leads, and/or promoting inventory with dynamic inventory ads. Lead generation ads not available for Jump Start. Inventory ads only available for Top Speed and Overdrive; requires integration with inventory management system.

Demo Request

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