Reputation.com Adds Comprehensive Social Media Targeting Capability to Enterprise Platform

Reputation.com, the leading provider of online reputation management technology and services, today launched new social media capability on its enterprise platform. The new Social Media module helps brands to better target local customers by building and managing a robust social presence tailored to thousands of individual business locations at the community level.

Founder Michael Fertik transitions to new role as Executive Chairman

The below is a brief note from outgoing CEO and Founder Michael Fertik, as he transitions to a new role as Executive Chairman: I have big news to share – after 10 years of founding and leading Reputation.com, I’m moving to the brand-new role of Executive Chairman. I’m thrilled to say that Shrey Bhatia will take the helm in an expanded role as CEO and President starting immediately.

Reputation.com Welcomes New Chief Product Officer Pascal Bensoussan

Reputation.com, the leader in online reputation management technology and services, welcomes Pascal Bensoussan as its new Chief Product Officer and member of the senior executive leadership team. In this role, he’ll focus on leading the overall vision, strategy, roadmap, and go-to-market plans for Reputation.com’s enterprise platform.

Business News Daily names Reputation.com best reputation management service for businesses

We’re very excited to have been chosen by Business News Daily as the top reputation management choice for businesses. In their review, they discuss specific features of our reputation management offerings and explain why they selected Reputation.com over our competitors. They also gave us high marks for customer service, the comprehensiveness of our features, and transparency in pricing. Read More >>

Reputation.com Wins Fifth Consecutive Stevie Award for Customer Service

The Stevie® Awards are business awards that recognize excellence from both individuals and organizations, chiefly in sales and customer service. Created in 2002, the Stevies have become a guidepost for the most service-minded companies around the globe. This year’s results are in and it’s official: 2015 marks the fifth year that Reputation.com’s Customer Support department has won an award for excellence! Because online firms are infrequently recognized in this area, we are especially delighted to be spotlighted by the Stevies.

Don’t be scared of bad reviews

Richard Harrison, managing director UK for Reputation.com, explains why hoteliers should embrace guest reviews, even the bad ones in this piece for Travel Mole. He goes over several ways that online reviews benefit hotels, regardless of if the feedback is positive or not. Read more >>