Reputation.com, the leading provider of online reputation management technology and services, today launched new social media capability on its enterprise platform. The new Social Media module helps brands to better target local customers by building and managing a robust social presence tailored to thousands of individual business locations at the community level.
The below is a brief note from outgoing CEO and Founder Michael Fertik, as he transitions to a new role as Executive Chairman: I have big news to share – after 10 years of founding and leading Reputation.com, I’m moving to the brand-new role of Executive Chairman. I’m thrilled to say that Shrey Bhatia will take the helm in an expanded role as CEO and President starting immediately.
Reputation.com, the leader in online reputation management technology and services, welcomes Pascal Bensoussan as its new Chief Product Officer and member of the senior executive leadership team. In this role, he’ll focus on leading the overall vision, strategy, roadmap, and go-to-market plans for Reputation.com’s enterprise platform.
In this piece published by The Hub, Reputation.com’s chief enterprise strategy officer Anthony Johndrow discusses how online reputation affects retail chains, and how they can use today’s shifting online landscape to turn brick-and-mortar locations from “online liabilities to digital assets.” Read More >>
We’re very excited to have been chosen by Business News Daily as the top reputation management choice for businesses. In their review, they discuss specific features of our reputation management offerings and explain why they selected Reputation.com over our competitors. They also gave us high marks for customer service, the comprehensiveness of our features, and transparency in pricing. Read More >>
In this review of Reputation.com CEO Michael Fertik’s The Reputation Economy, Forbes contributor Richard Eisenberg goes over some of the key concepts in the book, including how online reputation affects your everyday life and the many ways that companies are using algorithms to make reputation decisions about you. Read More >>
The Stevie® Awards are business awards that recognize excellence from both individuals and organizations, chiefly in sales and customer service. Created in 2002, the Stevies have become a guidepost for the most service-minded companies around the globe. This year’s results are in and it’s official: 2015 marks the fifth year that Reputation.com’s Customer Support department has won an award for excellence! Because online firms are infrequently recognized in this area, we are especially delighted to be spotlighted by the Stevies.
Richard Harrison, managing director UK for Reputation.com, explains why hoteliers should embrace guest reviews, even the bad ones in this piece for Travel Mole. He goes over several ways that online reviews benefit hotels, regardless of if the feedback is positive or not. Read more >>
UK Managing Director provides four reputation management best practices for businesses in this feature for iMedia Connection. In it, he discussed examples of brands reacting effectively (and not so effectively) to online reputation issues Read more >>
Stacey Coopes, CEO of FordDirect, announced that the company has switched from Digital Air Strike to Reputation.com as the vendor for Ford’s 3000 US dealerships. Read More >>