About Us

The Leading Online Reputation Management Platform Since 2006

Reputation.com helps large organizations with hundreds or thousands of consumer-facing locations ensure that their star ratings and reviews reflect the truth about the service they provide.

Based in California’s Silicon Valley with offices in Arizona, Europe, and Asia, we’re funded by the same venture capital firms that backed Skype, Intuit, and Symantec.

We’ve assembled a team of top-tier engineers, pragmatic data scientists, and an award-winning support organization to ensure client success. Our patented technology gives you the power to drive up ratings and reviews, make operational improvements, and accelerate recurring visits and revenue.

2006
Michael Fertik founds Reputation.com
2013
Reputation.com enters the European market, and acquires UK-based online reputation management firm Reputation 24/7
2015
Shrey Bhatia becomes President and CEO
2016
TransfORM 2016 user conference focuses on Online Reputation Management for Healthcare
2006
Michael Fertik founds Reputation.com
2013
Reputation.com enters the European market, and acquires UK-based online reputation management firm Reputation 24/7
2015
Shrey Bhatia becomes President and CEO
2016
TransfORM 2016 user conference focuses on Online Reputation Management for Healthcare

Trusted by Global Brands

"Once our healthcare facility focused on getting more reviews, we saw a huge change in our doctors’ behavior. They quickly recognized the value of patient feedback.”

-Stewart Skrondal,

Marketing Director, IntegraMed

Why We’re Market Leaders

Comprehensive Platform

Our technology constantly collates reviews, survey results, and social media posts — removing the administrative burden of manually distributing surveys, emails, and review requests and responses.

Best-in-Class Integrations

Reputation.com is directly integrated with Google, Facebook, and dozens of specialty review sites to provide a one-stop-shop for managing your online reputation seamlessly — saving your company precious time and resources.

Actionable Insights

We're unparalleled in our ability to deliver insightful and highly prescriptive guidance through our reporting and analytics. Through thematic analysis, you’ll be able to make operational improvements that will help to drive efficiency and revenue.

Reputation Score

No other online reputation management platform aggregates all of the factors that make up your online reputation and delivers a score that accurately represents your performance across review sites.