Social networking & social media

Oops! Your Quick Guide to Deleting Online Info

Sometimes, we make a mistake or suffer from a momentary lapse in judgment. When we do this online, the error is theoretically visible to every single person in the computerized world. Naturally, there may come a time when you want to remove some content that you posted somewhere on the Internet.

It's important to realize that you can't just delete something that was posted on the internet by someone else (otherwise, the whole internet would have been deleted long ago). It's true that since computer experts can see what has been deleted on various sites, nothing is ever completely deleted from the web. However, if you posted something earlier that you now want to take down, you can usually do so successfully.

School Bullies Prepped You to Defend Your (Online) Reputation

Every adult is familiar with the concept of school bullies, whether they were once the target of bullying, observed it going on amongst their peers or were even the perpetrators themselves many years ago. As you grew older, you learned the tools to deal with bullying of all types and became a better person as a result.

Are schoolyard antics still at play?

SOS: Social Media Damage Control

We all like to imagine that we're all the consummate professional all the time, but the truth is everybody is human. No matter how professional you are, somebody is bound to tick you off at some point. You might then lose it on the internet, whether in a rage-filled tweet or a rude comment to a customer on Facebook. Perhaps you let someone have it over email, and now you've just made a bigger problem for yourself.

Here's how to pry your foot out of your mouth in the digital age.

The 5 Elements of a Good Reputation Management System

What are some of the elements of a personal reputation?

You probably tossed out terms like character, consistency, ethics, morals or actions. All of these (and more) go into how others view a person.

What about when the reputation refers to that of a business? How does today's internet society affect that?

Social Media Reputation Management: How to Handle Complaints

Business owners know that old adage, "If your customer gets good service, (s)he'll tell someone. If your customer gets bad service,(s)he'll tell five people."

In today's world of online reviews, an unsatisfied customer often tells the world about his or her bad experience. That can mean big trouble for businesses.

How to Check Business Reputation in Five Minutes

What's the one thing that all business owners have in common?

Do you think they're all entrepreneurs? Many of them own businesses in addition to working a "real" job.

Think they're all well-educated? Many successful business owners are college (or even high school) dropouts.

Surely they're all profitable? You wish.

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