Posted: Monday, December 3, 2012 Tweet Do you know how to engage online with your customers? Ever wonder what the best approach is? CEO Michael Fertik's Inc.com column shares actionable tips; click here for more. Source Link: http://www.inc.com/michael-fertik/4-keys-smart-social-media-response.html Add new comment Your name Subject Comment * What code is in the image? * Enter the characters shown in the image.