Ask the experts

Answer: 

We currently do not have a reseller agreement; however, if you are interested in partnering with us feel free to email bizdev@reputation.com.

Also, we have an affiliate program that would give you the chance to earn revenue by helping Reputation.com generate traffic.

Answer: 

We do sometimes have success in removing unwanted content on behalf of our clients. The approach we use varies depending on the type of site or content involved, so we’ll need to see the specific site under consideration before providing you with a more detailed answer. Please give us a call at 888-720-9980 so we can have a specialist analyze the best solution for you. 

Answer: 

If you are a current customer and looking to logout of your account, please click on the image of the two wheels in the upper-right corner and select the “logout”. This will ensure your Reputation.com account is securely logged off. 

If you are looking to cancel your account, you will be able to reach our cancellation department at 877-491-9076.

Answer: 

Head to your Facebook privacy settings under the Account menu at the upper right corner of your Facebook page. On the privacy settings page, you’ll be able to update how others view your profile and what information is shared with others. To read more about their Facebook's new privacy settings please click here.

Answer: 

We will not be able to show you exactly who is searching for you, but if you have our ReputationDefender or MyReputation services, we will be able to tell you the number of people who have looked at you online and the country of the visitor. 

Answer: 

Our products are a web-based software application and support all operating systems. However, we do recommend our customers to use the following browsers for best performance: Internet Explorer 8, Google Chrome, Safari, or Mozilla Firefox. 

Answer: 

After clicking "Protect My Records", we instantly request the removal of your personal information from the largest personal data providers on the Web. In some cases, it may take a few weeks before you see these records removed, but in other cases it will take as little as 24 hours. 

Answer: 

Since we are a company founded on protecting the privacy of individuals/businesses, we will also never disclose the names of our clients for confidentiality purposes. If you are interested in learning about the details of how our services work, please call our offices at 888-720-9980 and one of our specialist will be more than happy to assist. 

Answer: 

Intelius.com is a people searching site that provides a service used to help identify and locate individuals. Similar to these other “white pages” directories, Intelius obtains their information from public records compiled by various public offices and agencies such as your local county clerk recorder office. Some examples of public records include real estate records, court dockets, or marriage records. If you are interested in removing your information from their site please click here. 

Answer: 

Without your knowledge and permission, most of your personal information, including your age is readily available online. You have two ways of removing your personal information:

  1. Method one: Automatic
    Our automated MyPrivacy service is a very powerful tool that removes your information from many sites all at once. Once you sign up for our MyPrivacy service, we will begin scanning the web and people searching site for your personal identifying information. We will contact the companies that have your information on your behalf and request they remove your personal data.
  2. Method two: Manual
    All of the people searching sites have their opt out policy listed somewhere on their website. It is usually buried within their privacy policy or FAQs. If they do not have their opt out clearly listed on their website, we suggest contacting their customer support team. After you have contacted each of the people searching sites, go back and verify that each site correctly processed your opt-out. 
Answer: 

We understand how frustrating it can be to have information on RipOffReport.com. Unfortunately whether the information is newly posted or outdated, the website will not remove the report under any circumstances.

We recommend focusing instead on promoting positive content online about your business or you as an individual. Our ReputationDefender service will help suppress the negative links and creates more positive and accurate information about you and your business. If you would like more information, please contact us at 888-720-9980 and receive a free consultation. 

Answer: 

The removal time frame can vary depending on the type of information you are looking to remove. When removing content from a search engine similar to Google or Yahoo!, you would need to contact the site posting the information directly. Please contact us at 888-720-9980 and receive a free consultation and we will be more than happy to look into the specific link for you. 

Answer: 

Per Dictionary.com, defamation is “the false or unjustified injury of the good reputation of another, as by slander or libel.” 

Answer: 

Yes, we provide comprehensive online reputation management services to both individuals and businesses. Please go to: http://www.reputation.com/for-business or call for a free consultation with one of our reputation advisors at 888-568-7711.

Answer: 

We won’t be able to tell you who is searching for you, but we do provide services which will allow you to monitor your online reputation and privacy. 

Answer: 

If the rumors are affecting your reputation online, it’s important to set the record straight right away. We advise to not respond directly to the rumors because it can give them more strength and make them rank higher in Google search results.

Focus instead on promoting positive content online about your business. Our ReputationDefender service will help suppress the negative links and creates more positive and accurate information about you and your business. If you would like more information, please contact us at 888-720-9980 and receive a free consultation. 

Answer: 

Our MyPrivacy service provides you online protection and automatically puts your phone number on the National Do Not Call List. If you are interested in learning more about the National Do Not Call Registry, please visit here: https://www.donotcall.gov/

Answer: 

MyPrivacy allows you to remove your personal information from many of the most popular people-search databases and data brokers across the Internet. These websites sell or give away your personal data without your express permission, making it accessible to anyone with an interest in finding out sensitive information about you and your family. Once subscribed with our services, we will be able to remove your name from Spokeo.com and 411.com. 

Answer: 

MyReputation Discovery is a monitoring service that searches the Web for anything that mentions you. This information is then compiled into a monthly report. You can review your report and see how you are perceived online across websites, blogs, and other sources. The report also tells you how positive or negative your image is as a whole and how much control you have over it. 

Answer: 

You will be able to receive a free privacy and reputation scan on our homepage (www.reputation.com)

Answer: 

This is a very common scenario. Online data vendors and people-search sites draw information from a wide variety of sources. They do this automatically using an algorithmic process, so they sometimes collect the wrong information and associate it with your name. 

Answer: 

You may cancel your account at any time by calling our Cancellation line at 888-850-8157.

Answer: 

Each situation is unique. Please give us a call at 877-492-0358 to receive a free consultation. 

Answer: 

Unfortunately we do not handle the removal of court documents or other public records from the Internet. In your situation, the best choice is our ReputationDefender service. ReputationDefender pushes down unwanted content and replaces it with new, positive information about you created by our team of professional writers and editors. 

Answer: 

Appearances matter, especially online. The Internet is an infinite space and it’s getting harder to distinguish people online. Our MyReputation service can help you establish a distinct online presence and help you monitor your improvement. With our services, you will be able to own your identity online and dominate the first page of your search results for your name. 

Answer: 

While we will be unable to remove your name from the document, but we do provide a solution to dramatically reduce your name and personal information from the Internet. Right now, it’s too easy to find personal information on the Internet. Our MyPrivacy service will scan the web, people searching sites, and online database for your personal identifying information and contact these companies to remove your name, age, and address. 

Answer: 

MyPrivacy allows you to remove your personal information from many of the most popular people-search databases and data brokers across the Internet. These websites sell or give away your personal data without your expressed permission, making it accessible to anyone with an interest in finding out sensitive information about you and your family. 

Answer: 

Feel free to give us a call at 888-720-9980 and we will be able to give you a unique code to receive a 30 day free trial! 

Answer: 

We do sometimes have success in removing unwanted content on behalf of our clients. The approach we use varies depending on the type of site or content involved, so we’ll need to see the specific site under consideration before providing you with a more detailed answer. Please give us a call at 888-720-9980 so we can have a specialist analyze the best solution for you. 

Answer: 

Our MyPrivacy service can remove private information from many online people finder sites, as well as the from the sources that they draw their information from. This makes it vastly more difficult for someone to find information about you. We can also provide manual removal instructions for some of the sources that do not honor our automated removal requests.

Here are the top 10 most popular people-search sites. We remove information from all of them:

www.phonebook.com
www.peoplesmart.com
www.addresses.com
www.emailfinder.com
www.freephonetracer.com
www.phonedetective.com
www.411.com
www.archives.com
www.spokeo.com
www.whitepages.com

Answer: 

Unless these emails are associated with your name and publicly available on the Internet, it will be difficult to search for email accounts you’ve forgotten about. If you remember the email service you were signed up with (e.g. Gmail, Hotmail, Yahoo! Mail etc) many times you can use their “help” and select their “forgot email option.” 

Answer: 

Unfortunately, we don’t handle the removal of court documents or other public records from the Internet. These documents are made public by the government and can only be hidden through a court order.

In your situation, I can offer two alternative solutions.

If you’re concerned with your public records appearing in people-search websites along with other personally identifiable information, I recommend our MyPrivacy product. MyPrivacy automatically removes your information from hundreds of people-search sites across the Internet.

If the records are appearing in your search results, the best choice is our ReputationDefender service. ReputationDefender pushes down unwanted content and replaces it with new, positive information about you created by our team of professional writers and editors. 

Answer: 

Appearances matter, especially online. The Internet is an infinite space and it’s getting harder to distinguish people online. Our MyReputation service can help you establish a distinct online presence and help you monitor your improvement. With our services, you will be able to own your identity online and dominate the first page of your search results for your name. 

Answer: 

The sophistication of technology has made the buying and selling of personal information incredibly easy. Telemarketers are able to collect your information from several different sources such as listed telephone numbers, credit bureaus, charitable organizations, or sweepstakes you participate in. In order to stop unwanted sales calls we recommend you register with the National Do Not Call Registry

Answer: 

Depending on the content, we may be able to remove it. If there is something defamatory posted online, we advise customers to engage in an online reputation management (ORM) service to take control of your online reputation. By being proactive and creating a positive profile for yourself online, this will help prevent future negative content from appearing where people will see it. 

Answer: 

When you participate in our free scan you will have a free account set up with Reputation.com. Through the free product you will be able to see what information about yourself is publicly available. Participating in the free service does not obligate you to purchase any of our paid subscriptions. 

Answer: 

Topix.com is a social news website where the community can freely read and post about any topic. News articles are constitutionally protected as free speech and therefore cannot be removed. However, our ReputationDefender product can push news articles down in the search results, to pages where virtually no one will ever see them. If this is of interest to you, please call our offices at 888-720-9980 to get an assessment specific to your situation. 

Answer: 

We don’t seek to remove negative reviews, but we fight negative reviews by crowding them out with positive content. One of two negative reviews among twenty is to be expected. We provide business owners ways to track their online reputation by receiving email alerts when new reviews appear. Our team of specialists advise business owners on finding ways to gather positive reviews. 

Answer: 

Please call our offices at 888-720-9980 to get an assessment specific to your situation and we will give you an estimate. 

Answer: 

Anytime you’ve been a victim of a crime, you should report it to the local authorities. In order to protect yourself, you will need to visit somewhere you can get a computer with Internet access and log into any sensitive accounts (e.g. bank accounts, email, online stores etc) and change your password. If you did have your login information saved on your computer, you want to make sure this will all be changed.

If you had any finaincial statements or bills saved on your computers, make sure you contact the bank or company and have them monitor your account for any fraudulent activity. 

Answer: 

Yes! If you are concerned with having your private information, such as your name, address, and date of birth showing up online, our MyPrivacy will be able to assist you. Once you sign up for our MyPrivacy service, we will begin scanning the web and people searching site for your personal identifying information. We will contact the companies that have your information on your behalf and request they remove your personal data. 

Answer: 

You will need to contact your County Recorders and County Assessors office and see if there is a way to remove it from the public records. It is difficult to remove it from private sites such as Blockshopper.com and Zillow.com who pick it up from the records. 

Answer: 

Unfortunately, there are a small handful of databases that currently do not allow automatic removal via MyPrivacy. We are continually expanding the scope of our service and hope to be able to automatically remove your information from these sites eventually. For now, however, you will need to request removal directly with Intelius and Mylifem but we will be more than happy to provide you with instructions on how to contact these sites. 

Answer: 

Yes! Our ReputationDefender service pushes down unwanted content and replaces it with new, positive information about you created by our team of professional writers and editors. You can learn more about ReputationDefender at https://www.reputation.com/reputationdefender or by calling us at 888-720-9980.

Answer: 

The Internet has made it easier than ever for people to share opinions and thoughts on the Web. Althought most cases are harmless, there are times when these opinions are slanderous. On many of these sites, if the comments violate the terms of service you can report the post as abuse (here and here).

We also advise customers to engage in an online reputation management (ORM) service to take control of your online reputation. By being proactive and creating a positive profile for yourself online, this will help prevent future negative content from appearing where people will see it. 

Answer: 

Unfortunately, we don’t handle the removal of Blockshopper.com. These records are made public by the government and can only be hidden through a court order. Blockshopper.com does make exceptions for certain government officials, law enforcement, and public safety workers. You can read more about the exceptions on their website:

http://blockshopper.com/faq.html#q4

Given your needs, our ReputationDefender product would be the best solution for you. ReputationDefender pushes down unwanted content and replaces it with new, positive information about you created by our team of professional writers and editors. 

Answer: 

Unfortunately, there are a small handful of databases that currently do not allow automatic removal via MyPrivacy. We are continually expanding the scope of our service and hope to be able to automatically remove your information from these sites eventually. For now, however, you will need to request removal directly with Intelius. 

Answer: 

The Internet is a vast space and an impossible task to completely erase yourself from Google. Depending on the types of link you are concerned with, there are different methods in removing that information. Please call 888-720-9980 to receive a free consultation regarding your specific situation.

If you are concerned with having your private information, such as your name, address, and date of birth showing up online, our MyPrivacy will be able to assist you. Once you sign up for our MyPrivacy service, we will begin scanning the web and people searching site for your personal identifying information. We will contact the companies that have your information on your behalf and request they remove your personal data. 

Answer: 

We have to combat it with creating optimized content that would end up ranking ahead of the negative content on search result pages. Our patented technology can make good content rank highly in your results eventually displacing the negative content and bumping it out of your top results. This approach also prevents future negative content from appearing where people will see it. 

Answer: 

Pipl.com is a search aggregator similar to Google or yahoo. Pipl’s search-query allows you to search through deep web pages and people searching sites. Many of the sites Pipl searches, our MyPrivacy service will be able to target (such as Whitepages, Peoplesmart, and Spokeo). Our services will assist in reducing your personal information from displaying on Pipl.

Answer: 

MyPrivacy removes information connected to your name from people-search services. This includes people who are possibly related to you. We will be unable to remove your relatives information; however, you do have a couple options. The first option is simply to wait. Once your information has been removed from people-search databases, they won’t be able to “connect the dots” between you and your relations. As the websites refresh their information periodically, the connection should eventually disappear.

The second option is to set up your family with their own MyPrivacy accounts. Once their personal information is removed from people-search databases, their possible relations to you will also disappear. We can help you set up additional accounts if this is of interest to you. Just give us a call at 888-720-9980.

Answer: 

News articles are constitutionally protected as free speech and therefore cannot be handled by our Destroy process. However, our ReputationDefender product can push news articles down in your search results, to pages where virtually no one will ever see them. If this is of interest to you, please call our offices at 888-720-9980 to get an assessment specific to your situation. 

Answer: 

If the rumors are affecting your reputation online and/or business revenues, it’s important to set the record straight right away. We advise to not respond directly to the rumors because it can give them more strength and make them rank higher in Google search results.

Focus instead on promoting positive content online about your business. Our ReputationDefender product will help suppress the negative links and creates more positive and accurate information about you and your business. If you would like more information, please contact us at 888-720-9980 and receive a free consultation. 

Answer: 

Head to your Facebook privacy settings under the Account menu at the upper right corner of your Facebook page. On the privacy settings page, you’ll be able to update how others view your profile and what you share. To read more about their new privacy settings please visit here.

Answer: 

CorporationWiki.com gathers their data from public records sources. You can use the “edit profile” functionality to include additional information regarding a company. If you would like to remove an officer or a members of a company profile you can follow steps here. Click here to read more about how to opt out of their database. 

Answer: 

People can freely post anything on Facebook; however, they can remove any content or information which violate their Terms of Service. It is common now for employers to check up on their employees through social media sites such as Facebook or Twitter and that is legal, with some limitations. If there are defamatory statements posted against the employer, it is legal for a company to take action against. 

Answer: 

While you may be shredding all your personal documents and very careful not to over-share your personal information with strangers, you may still unwittingly find your name, age, and address online. Although there is no way to completely make yourself "invisible" from the Internet, our MyPrivacy service is a great step toward that direction. We will be able to quickly and automatically remove your personal identifiable information from multiple people search sites such as Spokeo.com and Peoplesmart.com. Not only does MyPrivacy remove your personal information, but it also actively monitors these sites should it get recaptured.  

There are also hundreds of websites that track your online behavior by placing “cookies” on your computer. Many cookies aren’t harmful, but others could be used for data mining purposes. We have partnered with privacychoice.org to allow customers to block these ad network companies with just a few clicks. 

Answer: 

Yes! More consumers are flocking to the Internet to review professionals, companies or products before making a buying decision. There are many sites that are specific to lawyers such as Martindale.com or Avvo.com. You can also search general review sites like Google Places, Citysearch, or Yelp.

Answer: 

We invite you to run through our free scan! You will be able to see what information we find for you on the public web and what type of personal information is listed within data brokers. 

Answer: 

No, to remove your information from Mylife.com, you will need to contact their Customer Support directly at 888-704-1900.

Answer: 

Your password is the first line of defense against hackers and other online criminals. There are several tricks to building a strong password. One option is to combine letters, numbers, and symbols using a mnemonic device. For instance, the phrase “I, Bob Smith, was born at Mercy Hospital in 1966” becomes the password “iBSwb@MHi66”. 

Another option is to create an unusual phrase consisting of three or four unrelated words. For example, “Lemon Bowling Ball Parade.” Passwords like this are easy for you to remember, but hard for hackers to guess.

You should use a different password for each one of your online accounts. If you use the same password for all of your accounts, only one of them needs to be compromised to put your entire online identity at risk.

Answer: 

People-search websites each operate a little differently, but, generally speaking, you can find instructions for opting out of the specific site by locating the Terms of Service.

People-search websites and information databases make money by selling your personal information online. Because they want to keep making money, they’ll make it difficult to remove your personal information. It’s not uncommon for a people-search company to instruct that you send a faxed request or even a copy of your state ID to remove your personal information.

Worse yet, removing your information once doesn’t guarantee that it won’t end up back on that (or another) website in the future. Because these companies get the data from a variety of public and semi-public sources, it’s likely that your name will reappear when they re-index their database.

Answer: 

People-search websites and information databases get their information from a few different places: public records, semi-public online information (like your social networking updates) and private records that they buy. Thanks to modern technology, it’s easy for sites like this to collect and sell your data, which is why you should work to remove your information from the Web whenever possible.

Answer: 

Like an arrest record, disciplinary hearings are often difficult to remove from the Web. This is especially frustrating for doctors, lawyers and other professionals who are cleared of any misconduct.

The best way to deal with an outdated disciplinary hearing notice is to focus on creating new positive content that showcases your expertise. If you regularly update your blog and social networking accounts, Google will eventually recognize the new information over the old record and move it off of page one.

Answer: 

Yes — it’s not only legal, but it’s common practice. A 2009 Microsoft survey showed that 79% of hiring managers in the United States admitted to researching candidates online before making a hiring decision and an additional 70% of hiring managers said that they had actually rejected candidates based on information they’d found. There are even companies that specialize in online background checks.

Answer: 

There are a lot of online reputation management companies out there, but not all of them are as good as they claim. The best way to tell if an online reputation management company is legitimate is to do a lot of research and ask a lot of questions. A good reputation management consultant will be honest and up front about the kind of service you need.

Answer: 

Online impersonation is a serious problem and can be hugely damaging to your reputation. If you’ve been hacked, immediately change the passwords on all of your online accounts and work with your email provider to lock out the hacker. You should also send out a note to your friends and followers that you’ve been hacked and warn them to avoid answering any messages from someone pretending to be you.

Answer: 

Maybe, but it depends on your specific situation. If the images have gone viral, it’s virtually impossible to remove them from the Web. If the images are only hosted on one or two websites, it may be possible to request to have them taken down.

If you are the one who took the photo, you may be able to take them down with a copyright claim, but you should consult with an attorney to determine whether you’re the legal owner of the image.

Answer: 

Yes. Section 230 of the Communications Decency Act of 1996 grants broad immunity to websites that host objectionable content. Originally, this law was enacted to keep Internet Service Providers (ISPs) like AOL from being held criminally liable for content posted by members.

As the Internet has evolved, however, the law has been interpreted to protect virtually any website or Internet service. The broad immunity afforded by this law is partly responsible for the rise of gossip websites and other havens for anonymous online bullying.

Answer: 

If you share a name with someone who has an awful online reputation, their negative Google results can be just as big a problem for you. The best way to separate yourself from your digital doppelganger is to focus on proactively building your online reputation. Sign up for LinkedIn, Twitter and other social networking websites that have a place for a professional biography. Use these bios to tout your professional expertise and separate yourself from the person who shares your name.  

You should also consider differentiating your name in some way, like using your middle initial or a nickname.  

Answer: 

Short answer: A lot. Whether it’s a hiring manager, a business partner, a new customer, or even a potential date, its common practice to look up information about people on Google before you meet them. If Google search results give you a terrible online reputation, it could mean losing business, missing out on a job opportunity, and much more.

Answer: 

First, think about how you’d like to look online. Then, do a Google search for your name. Compare your ideal results to how your actual ones and that will give you a goal to strive toward.  

Some easy steps you can take to start building a positive online image include making a LinkedIn profile, joining Twitter, starting a free blog and creating a personal website. Add a brief professional-sounding biography to each of your online accounts and make sure to use your real name as your online handle.  

With time, your social media accounts and personal websites will begin to appear in Google search results for your name. Keep checking Google to make sure your reputation continues to improve.

Answer: 

If the rumors are affecting your reputation online, it’s important to set the record straight right away. However, if the rumors aren’t ranking highly in Google, it might be better to ignore them. Sometimes, responding directly to the rumors can give them more strength and make them rank higher in Google search results.  

If there isn’t an immediate threat, focus instead on promoting positive content online about your business so that the rumors don’t ever make their way to the first page of Google search results. 

Answer: 

You might not be able to stop the attacks, especially if they’re anonymous, but you can take steps to limit the potential reputation damage they could cause. Maintaining an active social media presence for your business (including profiles on websites like Twitter, LinkedIn, Facebook, and YouTube) can help give you a layer of protection from online attacks and also give you the tools to promote positive, truthful information about your business. 

Answer: 

Divorces and separations are complicated at the best of times, but when you factor in the Internet and the immediacy of social networking websites, things can get ugly in a hurry.

First, you should block your ex from contacting you on Facebook and other social networking websites. You should also try to remove your personal information from people-search databases. If you think you’re being illegally harassed, you might also consider contacting local law enforcement. 

Answer: 

You could contact the newspaper directly and ask them to remove the article, but it’s unlikely that they’ll be of any help. A better option is to create new positive content about yourself online. Over time, you can move the newspaper article off of the first page of Google, greatly decreasing its impact.

Answer: 

Arrest records are next to impossible to remove, because they’re considered public records. The better bet is to move the arrest record down in Google results by creating new content that presents a more accurate and up-to-date reflection of you. 

Answer: 

The first step is to determine whether the review is accurate. If there really is a problem with your business, you should work to fix it, or you can bet that someone else will leave a similar negative review in the future.

As for improving your search results, your best bet is to try replacing the negative review with content that you control. For instance, you could set up a Facebook Fan Page for your business, or create a Twitter account. You could also solicit positive reviews from some of your regular clients.