Fix Google results
Before doing business with you, people first look you up on Google.1 And if they see anything negative — true or not — they’ll go elsewhere. We make sure customers only see the truth about your business by eliminating negative material from your top search results, including:
- Unfair news articles
- Disparaging blog posts
- Exaggerated reviews
- Hostile forum comments
- Outdated legal issues
- Blatant smear campaigns
How we control your search results.
When deciding how to rank webpages in their results, search engines like Google act a lot like tabloid news weeklies — they rank pages in order of popularity.
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Unfortunately, that includes outdated, inaccurate and misleading material. And the longer that material appears, the more new customers it scares off.
So, in a nutshell, we make your business’ positive pages "more popular" than its negative pages. We don't actually delete any webpages (only the person who posted it can do that), instead we simply make unwanted pages about your business rank lower in search results so that virtually no one ever sees them.
While that may sound simple, it actually requires an incredible amount of time, effort and some serious science. Even with our proven, award-winning (and now patented!) technology, affecting Google results doesn't happen overnight, but rest assured it works — in fact, we have an 88% customer satisfaction rating.
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Know what’s being said about your business.
Anyone can post rumors and fake reviews online, any time — including competitors. And the longer negative material is on the Internet, the more damage it does — a recent study found that one bad online review can cut about 9% in revenues. So we help you identify problems early with:
- Email alerts of mentions on the Web, blogs, forums, etc.
- Alerts when new reviews appear on review sites
- Sentiment analysis that identifies tone of review
- Coming soon, social network alerts!
How we track your online reputation.
On the Internet, it’s what you don’t know that can hurt you. So we immediately begin searching the entire Web for specific mentions of your business.
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In addition, we find reviews of your business and display them all on a single, web-based dashboard for easy monitoring and management. Sortable by site, date or sentiment, reviews can also be viewed as colorful graphs that help you identify patterns and dig into review specifics.
There’s even a tool that makes it easy (instead of awkward) to solicit reviews from actual customers. The requests are professionally written and tailored to specific review sites, complete with simple customer instructions.
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