A national network of healthcare providers contracted Reputation.com to provide HIPAAcompliant review management infrastructure for over 400 locations. Within 6 months, Reputation.com had boosted the number of positive reviews by 438%.
An automotive retailer with a national presence contracted Reputation.com to improve its online reputation. In a sixweek pilot, the dealerships we managed saw a 500% increase in positive reviews and a 60% decrease in negative reviews.
After one year with Reputation.com, we compared dealerships at a major US retailer, some who were working with Reputation.com and others who were working with two other vendors. Dealerships with Reputation.com exceeded the other dealerships in all metrics.
An international car rental brand asked us to improve the online reputation of its locations. Over three months, we compared a pilot group with a control group. The pilot group saw a significant improvement in all metrics, while the control group flatlined.
We compared two Reputation.com clients in the property management industry, both with multiple facilities across the US. By analyzing their reviews, we were able to determine the issues that are most important to their customers and to renters in general.