80% of Internet users search for health information, and 1/5th of their searches are about a specific provider.
-Pew Research-

Stand out in the search results

Make sure patients find you and not the competition. Reputation.com creates custom landing pages for each of your physicians and facilities, featuring patient testimonials, practice information, photos and more.

medical reviews

One dashboard for all your reviews

medical reviews

Reputation.com collects your patient reviews from all the top sites, including Google+, RateMDs, Healthgrades, Yahoo!, and more. There’s never been an easier way to find out what patients actually think. Sort reviews by any variable, set email alerts for new negative comments, respond to reviews from the platform, and use our analytical tools to develop operational insights.

medical reviews

Recruit your most loyal patients

Patient reviews are becoming more important by the day. That’s why our sophisticated APIs sync with your patient management system to automatically send "please review us" emails to your patients. Templates are customized to your practice needs, and each email includes links to your review profiles, selected to create the largest impact on your reputation.

We also offer tablet-based kiosks for use in your reception area. When patients leave positive feedback, we ask them to review you online. When they have issues or concerns, your staff is notified so they can follow up.

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92% of Internet users read online reviews and 89% say these reviews influence their decisions.
-eTailing Group-

Streamlined social media

Our platform provides you will a full suite of real-time social media tools for Facebook, Twitter, and Google+. Retweet, “like”, follow, or post—all from the dashboard. We also collect local-interest and healthcare-related articles by ZIP code, then format them automatically into a library of ready-made social media posts for your use.

If you don’t have time to manage your social presence, Reputation.com can also mount a full-service, comprehensive social media campaign for each of your practice locations.

Score your reputation nationally

Our scientific reputation score scours the Web to build a comprehensive portrait of the reputation issues facing healthcare providers nationally. We then score you against the best in class, breaking down your reputation into key variables and providing tips for improvement.

Compare yourself to other providers

Reputation.com can show you the scores of other healthcare providers in your area. See yourself the way your patients do, and uncover what your relative strengths and weaknesses are.

Case Studies

The impact of online reputation management

A national network of healthcare providers contracted Reputation.com to provide HIPAA-compliant review management infrastructure for over 400 locations. Within 6 months, Reputation.com had boosted the number of positive reviews by 438%.

Online review management in the healthcare space

For one Fortune 500 health care provider, it had become clear that online feedback from negative patient reviews was having a big offline impact on its hundreds of care centers. The company contacted Reputation.com to develop a comprehensive plan to improve its online reputation.

Managed service vs. self-service

Across our entire customer base, reputation management campaigns run by us provide at least double the return on investment over self-service.

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The Methodology

The Platform

Managed Services