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Entries from July 2010 ↓

Infographic: Do You Know Who’s Watching You Online?

WordStream.com recently put out an interesting infographic on Internet privacy. Check it out below and see how much of your information is out there on the web.

Internet privacy infographic: Google, Facebook, and your privacy

Infographic by WordStream Internet Marketing Software

Reputation Management, Internet Privacy, and Social Media Quick Hits

Reputation.com Logo

In today’s Quick Hits, it’s (almost) all about Facebook. Learn about Facebook’s ongoing attempts at improving safety and privacy, and also see why tech companies are heading to Washington D.C. today for a chat with a Senate Committee.

Facebook Announces New “Safety Page”

Yesterday, Facebook announced the development of a new “safety page” to help keep users aware of Facebook safety issues. Similar to the existing Facebook security page, users must “like” the safety page to receive regular updates from the site. Speaking about the new page, a Facebook spokesman wrote, “We’ll continue to think of innovative ways to promote safety on our service and elsewhere on the Web, and we hope that all of the people that use Facebook will make safety a regular part of their Facebook experience.”

Facebook Testing New Delete Account Option

One thing that frequently baffles users about Facebook is how difficult it can be to delete one’s account permanently. According to a tipster at Slashdot, however, that might be changing. The source writes “Facebook have quietly added the ability to delete you account. ‘Deactivate Account’, under Account Setting, has become ‘Deactivate or Delete Account’, and when checked it purports to permanently delete your account and all information you have shared.” I do not see this option in my own personal Facebook account, so if this is indeed the case, then it is likely being tested on a small section of the Facebook userbase.

Facebook Reaches Half Billion Milestone, but Suffers in Customer Satisfaction

Despite attaining an impressive 500 million users recently, Facebook has a long way to go before users fully trust the company. Citing a recent American Customer Satisfaction Index that puts Facebook “in the same range as airlines and cable companies, two perennially low-scoring industries with terrible customer satisfaction,” this article from the Detroit Free Press talks about why some users have left the site, and the subsequent difficulty they have in remaining connected to their friends.

Senate Committee to Hold Hearing on Internet Privacy

According to Cecilia Kang at the Washington Post, “A Senate Commerce, Science and Transportation Committee hearing on online privacy Tuesday will focus on technologies used to collect and use consumer information and could help lay the groundwork for legislation governing those practices. The hearing, set for 2:30 p.m., comes amid growing calls for the Senate to act in the wake of several high-profile privacy mishaps, analysts say. Google will address its Wi-Fi networks breach, saying the incidents are now in the hands of its legal team. Hoping to stave off tough new rules, Web sites are rushing to provide assurances to regulators and lawmakers they will behave fairly and in a transparent manner.”

Larry Magid Looks at the Other Side of Facebook Privacy Debate

Safety advocate Larry Magid has been a strong proponent for opt-in disclosure of personal data on social networking sites. In a recent column for the San Jose Mercury News, however, Magid looks at the other side of the issue and ponders how tight restriction of data may prohibit people from making connections.

Reputation Management, Internet Privacy, and Social Media Quick Hits

In today’s Quick Hits, we learn how Apple’s Safari browser is exposing users’ personal info, what Facebook plans to do about privacy controls, why tech firms are against the new privacy bill, and who caused Sarah Palin’s Facebook post to be deleted.


It has been discovered that a flaw in Apple’s Safari browser is exposing users’ personal information to websites. Thanks to Safari’s “auto-fill” feature, sites have access to details such as name, address, phone number, e-mail, and workplace. In a statement, Apple said, “We take security and privacy very seriously. We are aware of the issue and working on a fix.”

In a news conference on Wednesday, Facebook announced plans to simplify privacy controls. CEO Mark Zuckerberg admitted that the privacy settings have become too complex for many users. “A lot of people are upset with us,” he said. In addition, the company will also make it easier for users to decline the instant personalization feature. Changes will appear on the website in the coming weeks.

Internet industry representatives are strongly urging Congress to rewrite the Best Practices Act, a new privacy bill introduced this week. The proposal applies to any “person” or business that stores personal information, including one’s name, address, e-mail, and phone or fax number. If requested, the person or business must provide access to that information. If they fail to abide, a fine will be imposed of up to $5 million.

In a social experiment, a post by Sarah Palin was deleted by Facebook. In a Note, Palin called a new ground-zero mosque “an intolerable mistake.” In order to “explore the boundaries of Facebook’s Terms and Conditions,” a Tumblr blogger asked his readers to flag Palin’s post as hateful or racist – and enough users did so that it was automatically deleted.

Reputation Management, Internet Privacy, and Social Media Quick Hits

In today’s Quick Hits, we look into Google’s growing privacy scandal, the new social media rules for politicians in Maryland, a fake social networking profile that fooled 300 military and security personnel, and the comments that Detroit Police Chief Warren Evans posted to his Facebook, the day after being fired.

The Google Wi-Fi data privacy scandal just got even bigger. Attorney generals from 37 states and the District of Columbia are now joining Connecticut Atty. Gen. Richard Blumenthal in investigating whether Google’s Street View program was collecting information about users’ online activities, along with e-mail addresses, passwords, and personal WiFi information. The private data was allegedly captured via Google’s Street View vehicles program.

On Tuesday, Maryland lawmakers voted to establish social media policies for political candidates. Starting two weeks from now, an authority line (a declaration of approval that lists their campaign treasurer) must be included on social networking sites run by campaigns. “Maryland is definitely at the forefront of this,” said David Lieber, state policy counsel for Google.

In order to highlight the dangers in social networking sites, researcher Thomas Ryan performed a simple experiment. He created profiles on Facebook, LinkedIn, and Twitter of a fictitious Navy cyberthreat analyst, “Robin Sage,” and established connections with some 300 people in U.S. military, intelligence agencies, information security companies, and government contractors. Even Google expressed interest in hiring the fabricated “attractive, somewhat flirty cybergeek.”

The day after being fired for his role in a reality TV show, former Detroit Police Chief Warren Evans took to Facebook to vent. “I don’t get the big fuss!… If the City doesn’t like it there won’t be a series Period! Does someone want to believe the streets aren’t like that? LOL”. Apparently, Evans’ relationship with a fellow officer also played a part in his dismissal. He posted on his Facebook, “It’s a shame when its problematic for two single adults to date. Shame on me for not hiding it! Or being married with a girlfriend on the job like so many others.”

Reputation Management, Internet Privacy, and Social Media Quick Hits

In today’s Quick Hits, we look at how social media sites ranked in the American Consumer Satisfaction Index, how Facebook is celebrating its half a billion users, the world’s first anonymous ISP, and what happened to the British Columbia’s online gambling site.
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Facebook is among the Web’s worst in customer satisfaction, according to a recent survey by ForeSee Results and the American Customer Satisfaction Index (ACSI). Facebook was given one of the lowest scores in its category, with 64 out of 100 points. According to ForeSee Results CEO Larry Freed, the low rating is due to “privacy concerns, frequent changes to the website, and commercialization and advertising.” Google received a score of 80 (seven points lower than last year’s score), Bing and Wikipedia both got a 77, Yahoo scored a 76, and YouTube managed a 73. Twitter was excluded from the survey due to its heavy involvement with third party applications.
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As of this morning, 500 million people are actively using Facebook. To celebrate, Facebook is launching a new application called Facebook Stories, where users can share the impact Facebook has had on their lives. In addition, Diane Sawyer is set to interview CEO Mark Zuckerberg tonight on ABC’s “World News”. This milestone also has company watchers asking if Facebook could surpass Google’s 800 million users and hit 1 billion.
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The Swedish Pirate Party is looking to refashion Internet privacy regulations by launching the world’s first anonymous ISP. By hiding online activities, they hope to further their belief that citizens’ rights to privacy should be respected. Though the Swedish Anti-Piracy Bureau is insisting that police requests for Internet activities from ISPs must be fulfilled, the new ISP will not be keeping logs of online activities to give out.
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The British Columbia government’s online gambling site was shut down due to a privacy breach. When PlayNow.com was relaunched last week as the first government-sanctioned online casino in North America, 134 accounts were left exposed and open to any other player to access. According to company officials, twelve accounts had “a measure of sensitive personal information viewed by another player.”

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