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Reputation Management, Internet Privacy, and Social Media Quick Hits

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In today’s Quick Hits, we discuss safety online, whether or not you can be sued for complaining about a business on Facebook, and more.

Towing Company Sues Student for $750,000 Over Facebook Group

A Western Michigan University student is being sued by a towing company for $750,000 over claims of libel and defamation after he created a Facebook group rallying people to share their experiences with the company. In an interview about the incident, the student, Justin Kurtz, “It’s kind of shocking. It’s a little comical for how much he’s suing me. It’s not like I was making untrue claims or anything. It’s not like I had control over anything that everyone had posted the whole time. I told everyone to be professional, don’t post any threats. Just tell your story and that’s what pretty much everyone did.”

In order to prove defamation, the towing company will have to prove that Kurtz lied about his experience, which is no easy task. If a judge decides to dismiss the case, Kurtz could countersue the towing company for filing a frivolous lawsuit.

Common Sense Media Offers Internet Safety Curriculum

Common Sense Media is a non-profit organization dedicated to “improving the lives of kids and families by providing the trustworthy information, education and independent voice they need to thrive in a world of media and technology.” This past week, the organization released a new curriculum for students, parents, and teachers to understand how to stay safe online and become good digital citizens.

Recently, technology and cybersafety expert Larry Magid had the chance to talk to Jim Steyer, the CEO of Common Sense Media, to discuss the curriculum.

Congress Outlaws Caller ID Spoofing

Congress has passed a law outlawing caller ID spoofing. The “Truth in Caller ID Act 2010″ (PDF here) covers calls from all devices, including landlines, cell phones, and VoIP technology as well. Two months ago in our daily Quick Hits, we shared an article from the Wall Street Journal on the subject of caller ID spoofing and how it often led to bullying and harassment.

MySpace Banks on Events

In an effort to remain relevant in the social media space, MySpace has revamped its efforts around creating and sharing events. According to TechCrunch, the website, which has shifted in focus toward music, now allows musicians to post events and fans to buy tickets for them directly through MySpace. Although MySpace is nowhere near as popular as Facebook, enhancements like this are critical if the company wants to stay competitive in a fast evolving industry.

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