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Michael Fertik Discusses Reputation.com and Online Reputation Management on The Early Show

Reputation.com CEO Michael Fertik recently appeared on The Early Show to discuss Online Reputation Management and Reputation.com. Quoting from the web write up:

Michael Fertik, founder of Reputation.com, had some advice on The Early Show Saturday Edition.

Fertik says he started the business two years ago with one person. He now has 60 employees. His service costs about $10 a month.

Fertik told substitute co-anchor Seth Doane that safeguarding your online reputation is “as important as your credit score nowadays. Every life transaction that you have, whether you’re looking for a job, you’re looking for romance, you’re looking for a friend – people are gonna look you up on the Web and make conclusions based on what they find.

“One random, idiosyncratic piece of content about you on the Web could dominate your Google results forever,” he said. “It’s such an issue: It affects people who are undeserving, people who are sort of using bad judgment, all kinds of different people.”

What’s worse, legal recourse is murky at best, Fertik observed, saying, “The law hasn’t caught up yet with privacy. The Internet has really changed the privacy landscape in a big way and the law hasn’t yet caught up with it. It’s lagging behind, so far.”

Fertik stressed that, “You have to be on top of your (online) reputation. It’s not about narcissism. It’s about your personal brand. Especially in a down economy, people are looking you up, they’re making decisions. They’re denying you a job unless they find something really good about you on the Web.”

He had three key pieces of advice:

First, never let anyone set up your reputation online. Establish yourself online to create a clear and positive image of you. Don’t wait for someone else to destroy it. Use what he calls “Google insurance”: Create a profile on something like Facebook that’s positive and tasteful. Claim the real estate on your name. What is said about you on the Web isn’t a function of you living a righteous life: Anyone can say something bad about you. “Write your own history,” he recommended.

Second, if there’s a problem with your online reputation, you have to find it. Constantly monitor the Web. Search for full names, usernames, etc. Be on top of the game. Go deep into the Internet to Web sites that aren’t indexed by Google: “The deep Web – Facebook, MySpace, the pages where the content really starts to generate and become problematic.”

“Monitor yourself assiduously,” Fertik told Doane.

Third: The longer it’s there, the more it spreads and can be archived. If you see a problem, deal with it quickly. Get in touch with people and tell them to stop, in a kind and thoughtful way, without getting a lawyer involved right away. Reach them on a human level. If you want professional help, companies such as Reputation.com are available. As Fertik told Doane, “Nip it in the bud before it spreads and gets mirrored and replicated. If you can’t do it, you want to hire the pros.”

The professionals at Reputation.com offer a variety of products and services to help individuals manage their online identity.

1 comment so far ↓

#1 Sandeep Arora on 01.12.09 at 9:13 pm

Very nice post – you have explained reputation management is a simple and clear manner. I find this post very valuable – to explain the importance of reputation management to the masses. Just tweeted it.

We are into visual teaching and have done Animations of different versions of this topic which I want to share with you
http://vizedu.com/2008/11/social-media-monitoring/
http://vizedu.com/2008/11/social-media-guns-on-aig/

I am working on a Interactive Flash Animation on Reputation Management and will quote Michael Fertik in it.

Thanks
Sandeep Arora
http://www.vizedu.com

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