Over 62% of people read online reviews.1 And 70% believe them, even those by anonymous posters! 2 Don’t let bad reviews cost you lost sales and service appointments, protect yourself now.
Online ratings directly affect sales.
A recent Harvard Business School study found that a one-star rating increase or decrease can impact a business’ revenues by nearly 10%, so it pays to stay on top of any dealership reviews on the Web.
Watch for new reviews 24/7/365.
Sites let anyone post reviews — even cranks and competitors. Our automatic alerts tell you when new ones appear, so you’re never blind-sided by inaccurate or misleading reviews.
Save time, hassle and headaches.
Get an overview of your dealerships’ reputation on the Internet without visiting sites individually — our web-based dashboard pulls together reviews from different sites for easy management.
Increase your reviews, improve your ratings.
Our review request tool lets you courteously ask your actual customers for honest, quality reviews and provides them with site-specific instructions to make reviewing your dealership simple.
1 - 62% of consumers read reviews online (Lightspeed Research, 2011)
2 - 70% of people trust recommendations from unknown users online (Nielsen Global Online Consumer Survey)
Sound good? Call 877-720-6490 for a free quote and consultation.
Monitoring starts as low as $49/month.
Reputation.com For Business Automotive
Includes
- Monitor your reviews from one dashboard.
- Review alerts for cars.com, edmunds.com, dealerrater.com, in addition to Google Places, Citysearch, Yahoo! Local and InsiderPages™
- Web-based dashboard for easy management of your reviews all in one place
- Sentiment analysis that identifies bad reviews early
- Coming soon, social network alerts
