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Discover key insights from the 2024 cross-industry roundtable event hosted by Reputation, featuring leaders from Hyundai, Kwik Fit, and more.
Unlock the latest marketing trends in 2024 for B2C, multi-location businesses. Reputation CMO, Liz Carter, explores the changing consumer journey, the crucial role of brand perception, the influence of AI-powered search, and the timeless value of the human touch.
Curious about how healthcare organizations handle negative reviews? Discover strategies to navigate HIPAA compliance, foster a positive tone, and transform unfavorable experiences into opportunities for growth.
Senior Customer Experience Strategist, Matthew Patchett, gives us the lowdown on how savvy brands compete over CX rather than price and product.
Explore Google's journey with generative AI in 2024, from a mixed 2023 to hitting its stride with Gemini. Reputation's Adam Dorfman shares how Gemini is set to transform Google Business Profiles and Maps, shaping the future of reputation management and user-generated content.
Discover how Google's latest algorithm update rewards 'openness' in local search rankings. Get expert insights from Adam Dorfman on staying visible, updating hours, and avoiding penalties.
Reviews influence how consumers choose their care. Here are tips to create a review request strategy that will lead to a stellar patient experience.
Discover the transformative impact of incorporating patient feedback into your healthcare system's employee advocacy program. Learn how recognition based on real-time reviews enhances morale, reduces burnout, and improves staff performance.
Discover how these five Reputation Score strategies help you turn customer data into actionable insights for your marketing team.
Learn how Reputation Insights transforms data into actionable intelligence. Overcome challenges faced by location-based businesses with real-time holistic insights.