Founder and CEO
Michael Fertik founded Reputation.com with the belief that people and businesses have the right to control and protect their online reputation and privacy. A futurist, Michael is credited with pioneering the field of online reputation management (ORM) and lauded as the world's leading cyberthinker in digital privacy and reputation.
Michael was most recently named Entrepreneur of the Year by TechAmerica, an annual award given by the technology industry trade group to an individual they feel embodies the entrepreneurial spirit that made the U.S. technology sector a global leader.
He is a member of the World Economic Forum Agenda Council on the Future of the Internet, a recipient of the World Economic Forum Technology Pioneer 2011 Award and through his leadership, the Forum named Reputation.com a Global Growth Company in 2012.
Fertik is an industry commentator with guest columns in Harvard Business Review, Reuters, Inc.com and Newsweek. Named a LinkedIn Influencer, he regularly blogs on current events as well as developments in entrepreneurship and technology. Fertik frequently appears on national and international television and radio, including the BBC, Good Morning America, Today Show, Dr. Phil, CBS Early Show, CNN, Fox, Bloomberg, and MSNBC. He is the co-author of the bestselling book, "Wild West 2.0” and the author of the upcoming book, The Reputation Economy, to be published by Crown Business in March 2015.
Fertik founded his first Internet company while at Harvard College. He received his JD from Harvard Law School.
Shrey Bhatia is responsible for Reputation.com’s Sales, Marketing and Product organizations globally. He comes to the position with more than twenty years experience in building and managing world-class teams in the enterprise software, storage and cloud computing space.
Most recently, Bhatia served as senior vice president, worldwide field operations at Zscaler, the world’s largest stand-alone cloud security provider. There, he built field organizations across the U.S., Europe, Asia and Latin America. Prior to that, Bhatia grew IronPort’s international revenues from 0 to a $250 million run-rate by building and managing operations across 40 countries. Bhatia has held executive and strategic roles at Cisco Systems, IronPort Systems (acquired by Cisco) and Veritas Software (acquired by Symantec), GE and GE Capital.
Bhatia earned his MBA at Harvard University and his bachelor’s degree in computer science from Rutgers University.
Chief Financial Officer
Mark Phillips brings over two decades of financial and operational experience to Reputation.com, and is responsible for leading all aspects of the company’s global financial operations. Phillips has extensive experience in corporate finance, mergers and acquisitions and fund raising.
Phillips has spent his entire career in Silicon Valley, and his leadership spans early-stage start-ups through public companies. Most recently, Phillips served as the chief financial officer of RichRelevance, Inc.
Phillips holds a Bachelor of Arts in Economics from the University of California at Los Angeles.
Chief Technology Officer
Dan McCaffrey is the Chief Technology Officer at Reputation.com, where his responsibilities include setting engineering strategy, overseeing and managing the company’s engineering, research and development, quality assurance, security and site operations, and ensuring the company’s technical resource needs are met.
Most recently, McCaffrey oversaw the development and innovation of the Platform and Analytics Engineering groups for Zynga, the social gaming services provider. Under his leadership, the teams used analytics to develop tools, insights and use cases that improved the business, while also building and maintaining the core shared services that made up the platform. Dan has also served as an advisor to a variety of tech start-ups.
Prior to his tenure at Zynga, McCaffrey co-founded Breadboard BI, a business intelligence software and consulting company. After beginning his career in molecular biology and immunology laboratory research at University of California, San Francisco and Genentech, he moved into software engineering focused on bioinformatics systems at both Genentech and Incyte Pharmaceuticals.
McCaffrey holds a B.A. in Biochemistry from Vassar College and earned his Masters in Computer Information Systems from Golden Gate University.
Chief Enterprise Strategy Officer
Anthony Johndrow is the Chief Enterprise Strategy Officer at Reputation.com, where his responsibilities include the strategy and ambassadorship of the Enterprise business. In this role, Johndrow develops commercial channels and drives overall strategy related to Reputation.com’s enterprise-focused offerings.
Anthony has been advising Fortune 500 companies for 20 years—in both internal leadership and external advisory roles. Most recently, he spent the past 8 years leading the development of the world’s first Reputation-based management consultancy: Reputation Institute. In his role as Managing Partner, he led a team of consultants who enabled leading companies to make business decisions that build and protect reputation capital and drive competitive advantage.
Before that, he was recruited by The Coca-Cola Company to found The Coca-Cola Think Tank, an advisory and long-term strategy group that reported directly to the Chairman. In that role, he hired the founder of Reputation Institute to do the first ever assessment of the company’s corporate reputation—a topic he has been obsessed with ever since.
As an undergrad, Anthony taught Economics and Statistics at Harvard University, and has continued to speak and write in his spare time, most recently as host of “The Reputation Imperative: Managing for Competitive Advantage”, Reputation Institute’s global conference. His thoughts on reputation and it’s link to business can be found on the Forbes CMO Network, Bloomberg TV, The Economist, American Banker, Quartz and The Wall Street Journal.
General Counsel and Chief Privacy Officer
Chris Sundermeier is General Counsel and Chief Privacy Officer for Reputation.com. He comes to the company after representing various Silicon Valley Internet and technology companies for more than a decade as a litigation partner at Cooley LLP.
There, Chris focused on disputes involving complex commercial contracts and technology agreements, securities, fiduciary duty, mergers and acquisitions, and intellectual property.
Mr. Sundermeier graduated magna cum laude with his law degree from Boston College, where he was a member of the Order of the Coif. Prior to attending law school, Mr. Sundermeier taught philosophy at multiple universities and colleges around New York City while working on a Ph.D. in Philosophy at Fordham University. He also holds an undergraduate degree in English and Philosophy from Creighton University.
Managing Director, UK
Richard Harrison is the Managing Director of Reputation.com in Great Britain, and is responsible for the Sales, Marketing and operations of the UK company. Prior to joining the company Richard was the MD & COO at webuyanycar.com, the largest car buyer in the UK, with revenues exceeding £300M.
He led the business through a significant transformation of the brand, culture and technology—whilst simultaneously dealing with some significant reputation development issues.
Richard also brings extensive experience in leading large sales and operations teams in multi-national organisations such as O2 (Telefonica) and PC World Business (part of Dixons Retail).
Richard gained his MBA from Lancaster University Management School, and also holds a degree in Electronic Engineering, and a post-grad Diploma in Marketing.
Senior Vice President and General Manager, Consumer Business
Rich Matta currently serves as Senior Vice President and General Manager of the Consumer business at Reputation.com, responsible for product direction and development, sales and marketing.
Rich came to Reputation.com from Support.com, a leading provider of cloud software and services for technology support, where he was a key member of the early founding team that grew the company to a $100M run rate by 2013. Most recently, Rich launched and led Support.com's SaaS platform business and served as Senior Vice President and General Manager. Prior to running the SaaS business, Rich led product development as Vice President of Engineering.
Previously, Rich held multiple leadership and executive roles in product management and engineering at SupportSoft, culminating in the sale of the business to Consona Corporation (now part of Aptean) in 2009. After earning his degree in Economics with high honors from Pomona College, Rich spent a number of years with Deloitte Consulting, where he managed and delivered a series of technology projects in the US and Europe.
Vice President, International and Worldwide Business Development
Ankur Bhatnagar is responsible for Reputation.com’s international sales and worldwide business development. He brings with him a wealth of experience in strategic partner sales, channel sales, business development, mergers and acquisitions and corporate strategy.
Prior to joining Reputation.com, Bhatnagar led the Cisco Security Business Development team. Earlier, as part of the IronPort acquisition by Cisco, he spent almost 4 years in Europe, where he first built out the Systems Integrator channel (20+ partners) focused on large enterprise accounts and later, managed the entire Cisco Security Channel (450+ partners).
Prior to Cisco and IronPort, Bhatnagar was a strategy consultant at Bain and Co.’s San Francisco office advising executives of Fortune 500 technology leaders. Bhatnagar received his MBA from Harvard University and his M.S. in mechanical engineering from Iowa State University with academic honors. He is an avid sports fan—especially of Lionel Messi and “the beautiful game”—and loves to go running whenever he has time.
Vice President of Research
Tom Dignan leads Reputation.com’s technical research. Prior to joining the company, Dignan was vice president of engineering at Hands-on Mobile, where he managed a cross-functional international team responsible for building infrastructure and applications for mobile devices.
Dignan has also led engineering teams at Yahoo!, Earthlink and Excite@Home, and has proven expertise in architecting large-scale consumer Internet systems. A graduate of San Francisco State University, Dignan received his PhD in high-energy physics from Harvard University and spent time at the Stanford Linear Accelerator Center as a postdoctoral scholar.
Vice President, Enterprise Sales
Joy Ghosh leads Reputation.com’s Enterprise Sales business. He brings with him more than twenty years experience in the enterprise software, security and the cloud computing space.
Most recently, Ghosh served as Vice President, Asia Pacific and Japan at Extreme Networks. Prior to that, Ghosh held key global sales leadership roles at Zscaler, the leader in cloud delivered security, IronPort Systems (acquired by Cisco) and Symantec. At IronPort, Ghosh grew business in his region from zero to $37M in 3 years, recording the fastest growth internationally.
In each of these organizations, he built world-class teams from scratch and has recorded consecutive triple digit growth for the last 10 years.
Ghosh holds an MBA and a degree in electrical engineering.
Vice President of Marketing
Karissa Sparks serves as the Vice President of Marketing for Reputation.com, where she oversees the development and execution of brand strategy, digital marketing, advertising, and a range of additional customer growth and sales support activities. She comes to the company with over twenty years of experience in digital and traditional marketing.
Prior to joining Reputation.com, Karissa held the position of Vice President of Marketing at GreatSchools, the leading national website for ratings and reviews of K-12 schools. In her role, she increased the organization’s reach by 53 percent to include 60 percent of American families with children, more than 200,000 school profiles, and over 1 million reviews.
Karissa’s previous experience includes three years at MarketTools, where she contributed to building a subscriber base of 2 million customers for the Zoomerang product line (later acquired by SurveyMonkey). She has also worked as a Web analytics and search engine marketing consultant, both independently and in conjunction with Web technologies firms. Karissa holds a B.A. from Hollins University, and outside of work she enjoys racquetball, gardening, and spending time with her family.
- Richard Constant
- Howard Bragman
- Alberto Calero